admin and counselor

Job Description

Handling walk-in at the Centre. To be responsible for handling telephonic prospects and documenting the same in an enquiry register. To be responsible to counsel walk – in prospects and ensure conversion into budgeted enrollments. Providing information on the various courses. Converting walk-in into registrations. Coordinating with the customer for communicating the batch launch date. Interaction with students and parents on routine basis. Clarifying of doubts of students and parents. Monitor class schedules to ensure smooth running of classes. Satisfaction, Retention and Productive Output. Skills Set: Desired Candidate Profile Excellent communication skills- both verbal and written. Must be highly self-motivated, proactive and self-sufficient. Should have good knowledge of MS office specifically in Excel spreadsheet. Should have an eye for detail. High energy levels and passion towards customer service. Immediate Joiners Any Graduate with 0-2 years of experience in the Counseling/ Telesales. Should be target oriented person. Good pleasing personality. Show more Show less