The Role: 11:11 Systems is looking for an energetic IT Project Manager, Service Delivery to help guarantee a positive on-boarding and implementation experience for all 11:11 Systems clients. This is a full-time position, reporting to the Manager of Service Delivery Project Management. This is a remote role based in Australia. What You ll Do: Manage multiple, simultaneous medium to large scale deployment projects of customers into 11:11 s Infrastructure with limited guidance from Senior Project Managers Complete project deliveries ensuring milestones, timelines, and budgets are met and that successful customer outcomes are achieved Follow 11:11 Systems project management practices and apply good common sense to each deployment utilizing the appropriate tools for each scope of work Handle administrative tasks as necessary on projects to keep individual contributors focused on production work Foster communication and transparency amongst all teams involved in the delivery of projects, including customers Contribute to the continuous improvement of delivery processes by offering feedback and suggestions on how to better deliver positive customer outcomes Work supportively with colleagues, operating in a manner that is consistent with 11:11 s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements Additional duties as assigned Who You Are What You ll Bring: Bachelor s degree in technical discipline or equivalent work experience required 3+ years of demonstrated experience managing or coordinating projects PMP or equivalent certification preferred Excellent communicator (English language speaking and writing), high energy, positive attitude, aptitude for professional growth Excellent organizational and multi-tasking skills; attention to detail Capable of handling multiple projects of various sizes simultaneously Must be legally eligible to work in assigned country without visa sponsorship To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation Holidays India Pension Scheme

The Role: 11:11 seeks a skilled Service Delivery Network Engineer to help customers implement their services in 11:11s global cloud infrastructure. The ideal candidate should have at least 8 years of experience as a Cisco Network Engineer. This is a full-time remote position based in India catering to customers in the Eastern and Central US Time zones. The selected candidate will report directly to the manager of Service Delivery Engineering and will be responsible for deploying, managing, and troubleshooting a variety of networking configurations such as switches, firewalls, load balancers, and IPSEC VPNs for customer deployments. What You ll Do: Act as a networking deployment engineer responsible for customer experience during onboarding. Document work in the company ticketing system and create/maintain documentation in the knowledge base Provide accountability for all responsibilities assigned regarding 11:11 s cloud network systems Work with project managers to complete assigned tasks Manage and troubleshoot networking configurations, including switches, firewalls, load balancers, and IPSEC VPNs for customer deployments Design and architect network topologies for diverse environments Pursue advanced certifications and stay abreast of current technologies in the Cisco/VMware product space Develop and maintain deployment processes as technologies and permissions change Assist Support and Technical Account Managers with advanced customer issues Work supportively with colleagues, operating in a manner that is consistent with 11:11 s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgments Additional duties as assigned Who You Are & What You ll Bring: Bachelors or University degree in a related field of study or 8+ years of work experience 5+ years of recent experience as a technical, hands-on Cisco network engineer Cisco CCNA/CCNP certification with documented work experience is preferred. Strong working knowledge of networking protocols and technologies including BGP, IPsec, network segmentation, VRFs, Switching, SD-WAN, VLANs and load balancers is preferred. Experience with virtualization clusters (VMware) and software-defined networking, VMware NSX is preferred. Experience working with global data center environment. Excellent communication, high energy, a positive attitude, and aptitude for professional growth are key in customer-focused roles. Experience deploying virtual appliances in cloud preferably Cisco, Fortigate , Palo Alto, Netscaler , F5, SonicWall and Juniper Networks will be considered Professional experience in consulting or other enterprise customer-facing technical support role is preferred Ability to Automate processes and builds where possible to reduce manual effort Must be legally eligible to work in United States without visa sponsorship To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme