Posted:2 days ago|
Platform:
On-site
Contractual
What this job involves – Working on the MoveInsync tool – (Transport Management System Software) Ensuring OTA/OTD Monitor daily checklists for all vehicles as per EHS policy. Ensure allocation of routes Ensure to collate all company required statutory documents, vehicle and driver etc. Prepare business reports to help the client for decision making. Share required data for audits within stipulated period. Handling the Nightshift operations 24/7 reachability in case of any emergency support Ensure to get positive feedback and outcome to avoid NCs. Receiving calls and providing right information to the employee based on the query. Replying to the mail as per the employee’s query Live tracking of trips (inbound /Out bond) Accommodating Ad hoc/unregister request and maintaining report. Responding to the APP negative feedback by sending first mailer and follow up with closer. Updates to client on incidents, accidents, traffic, and delay communication Assist medical request on high priority. Cross check on vehicle deployment, sequence, and timings Ensuring vehicle reaching first point on time. Maintaining the reports Consolidating the security dashboard alerts with supporting documents (Mails and call log) Preparing call logs on daily basis and consolidating the report on monthly basis Preparing No show report and sharing it to employees on daily and weekly basis Preparing Ad hoc report and sharing it to employees (Out bound) Sending OTA report to client on hourly basis Maintaining employees issue tracker on daily basis Maintaining MIS device and APP issue tracker Maintaining Drivers RTO report Maintaining business/inter office/metro and suburban shuttle reports. Logout trip closer reports Vehicles GPS panic alert report Temp ID drivers RTO clearance report and sharing it to wellness team and OGS team. Show more Show less
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