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Telecaller

Vishaka Enterprises

0 - 31 years

0 Lacs

Selaiyur, Chennai

Posted:5 months ago| Platform: Apna logo

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Skills Required

service crm updating reports support

Work Mode

Remote

Job Type

Full Time

Job Description

IFB HOME APPLIANCES-AUTHORIZED SERVICE FRANCHISE You will be handling Service calls in CRM on Assigning calls to Service Engineers, get feedback for all calls from customers and updating in CRM on same day as per IFB Industries Ltd terms and conditions. Handling customers and Service Ambassadors and customer satisfaction over call Coordinating with IFB Industries Ltd Staffs @ branch office and IFB customer care. Updating reports every day as per Director/Manager Preparing reports and job sheets submissions and update the same to Director/Manager

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