Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Guru AI insights for smarter career decisions

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Gurugram
>
Teleperformance (TP)
>
Technical Support Engineer

Technical Support Engineer

Teleperformance (TP)

0 - 5 years

2 - 4 Lacs

Gurugram, Jaipur

Posted:1 day ago| Platform:

Apply

Skills Required

Technical Support Troubleshooting Outlook Configuration LAN Configuration Ticketing Tools VPN Configuration sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers in troubleshooting issues with products or services and provide appropriate solutions. Handle a variety of customer concerns, from basic questions to more complex problems, ensuring a high level of customer satisfaction. Record all customer interactions in the system, ensuring accurate and up-to-date information. Collaborate with internal teams to escalate and resolve issues that require further investigation or technical support. Offer product or service recommendations to customers based on their needs and inquiries. Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided. Participate in training sessions to improve customer service skills and product knowledge. Assist in maintaining knowledge base articles or customer service documentation for future reference. Key Requirements: Education: Bachelors degree preferred. Experience: 3 months plus Good Communication skill. 24/7 work from office.

More Jobs at Teleperformance (TP)

Executive

Gurgaon

Experience: Not specified

INR 0 - 3 Lacs

Executive

Gurgaon

Experience: Not specified

INR 3 - 3 Lacs

Executive

Gurgaon

Experience: Not specified

INR 2 - 3 Lacs

Customer Care Executive | Chat Process

Gurgaon

Experience: Not specified

INR 2 - 2 Lacs

Customer Service Executive

Bengaluru

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Technical Support Interview Now

Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Technical Support Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Teleperformance (TP)

Mock Interview

RecommendedJobs for You

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Contact Us

Search

Profile

Bookmarks

Personal Settings

Technical Support Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Teleperformance (TP)