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Accel It Services
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Technical Support Engineer

Technical Support Engineer

Accel It Services

2 - 5 years

2 Lacs

Kolkata

Posted:2 months ago| Platform:

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Skills Required

Active Directory Support L1 Support Helpdesk Troubleshooting Opera PMS MDM Router IT Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role : Hotel IT Executive (L1 FMS Engineer) Resident Engineer role for Kolkata JD : 1) PMS , Opera , KOT printer 2) Troubleshooting 3) Active Directory Support (AD ID ) 4) Mail Management (Lotus, Outlook) 5) Server support (physical server) 6) Mobile Device Management (MDM) , Tab configuration 7) End User Support (EUS) 8) Eco Billz application support 9) Vendor management , coordination , follow up 10) IT Compliance report , IT Audit preparations etc. 11) Ticketing Tools , SLAs key points : 1) Rotational shifts (including night shift) 2) The work will be in shifts - Morning shift (7 AM to 4 PM) afternoon shift ( 2 PM to 11 PM) and Night (10 PM to 7 AM) 3) Food will be provided as per shift 4) Week off will be allotted as per roster

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Accel It Services

www.accelits.com

IT Services and IT Consulting

Chennai Tamil Nadu

1001-5000 Employees

5 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Alice Johnson

Head of Marketing

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