Posted:2 months ago|
Platform:
Work from Office
Full Time
Role & responsibilities Social Media Management Schedule, and publish content across social media platforms Engage with audiences through interactive content (polls, stories, Q&A, etc.) Manage the social media calendar Maintain a repository of brand assets Social Media Analytics & Reporting Track and analyse KPIs (engagement, impressions, conversion rates) Provide data-driven recommendations to improve social media strategies Stay updated on social media trends and best practices Suggest A/B testing for new content formats like Reels, Shorts, and Live sessions Gather insights on industry trends and competitors Identify opportunities for brand positioning and marketing strategies Assist in compiling marketing reports using tools like Google Analytics Provide performance updates to the management Campaign Coordination Assist in planning and executing marketing campaigns Coordinate with internal teams and agencies for campaign deliverables Track campaign progress and ensure deadlines are met Online Reputation Management (ORM) Monitor brand mentions, reviews, and customer feedback online Respond to customer inquiries, complaints, and comments as per set templates Escalate critical issues to internal teams for resolution Design & Creative Contribution Create visuals using Canva, Photoshop, or Illustrator for social media and campaigns as and when required Ensure brand consistency in all creative assets
Easy Home Finance (EHFL)
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