SAP CPI Cloud Integration

Job Description

Job Role: An SAP CPI(Cloud Platform Integration) BTP (Business Technology Platform) CloudIntegration Support Consultant is a specialized professional responsible forproviding support, maintenance, and enhancement of SAP CPI solutions within theSAP BTP environment. This role involves working closely with various businessunits to ensure seamless integration between SAP and non-SAP systems,addressing any issues, and implementing improvements to meet businessrequirements. KeyResponsibilities: SystemSupport and Maintenance: 1. Provide day-to-day support for SAPCPI BTP Cloud Integration solutions. 2. Troubleshoot and resolve issuesrelated to SAP CPI integrations. 3. Perform regular system health checksand maintenance activities to ensure system stability and performance. IntegrationDevelopment and Configuration: 1. Design, develop, and configureintegration flows using SAP CPI. 2. Implement integration scenariosbetween SAP and non-SAP systems, ensuring data consistency and reliability. 3. Collaborate with technical teams toimplement custom developments and enhancements. UserAssistance and Training: 1. Assist end-users with functionalqueries and issues related to SAP CPI integrations. 2. Conduct training sessions andworkshops to enhance user knowledge and proficiency in using SAP CPI. 3. Develop and update user manuals,training materials, and documentation. BusinessProcess Analysis and Improvement: 1. Analyze current integrationprocesses and identify areas for improvement. 2. Work with business stakeholders togather requirements and translate them into SAP CPI solutions. 3. Implement best practices and processoptimizations to enhance integration operations. ProjectParticipation: 1. Participate in SAP CPISupport/Rollout/upgrade projects. 2. Assist in project planning,execution, and monitoring to ensure successful delivery of SAP CPI solutions. 3. Coordinate with cross-functionalteams to ensure seamless integration of SAP CPI with other SAP modules andsystems. Complianceand Security: 1. Ensure that SAP CPI configurationsand processes comply with regulatory requirements and internal policies. 2. Monitor and manage security aspectsof integrations, including data encryption and access controls. 3. Support internal and external auditsby providing necessary documentation and information. Monitoringand Reporting: 1. Develop and maintain monitoringtools and dashboards to track the performance of integration flows. 2. Perform data analysis to supportdecision-making and strategic planning. 3. Ensure accurate and timely reportingof integration performance metrics. ContinuousImprovement: 1. Stay updated with the latest SAP CPIand BTP features, functionalities, and industry trends. 2. Proactively identify opportunitiesfor system enhancements and process improvements. 3. Participate in knowledge-sharingactivities and contribute to the development of best practices within theorganization. Skillsand Qualifications: TechnicalSkills: 1. Proficiency in SAP CPI (CloudPlatform Integration) and integration with other 3rd PartyApplications. 2. Strong understanding of integrationconcepts, middleware, and APIs. 3. Knowledge of integration protocols(e.g., SOAP, REST, OData) and data formats (e.g., XML, JSON). AnalyticalSkills: 1. Ability to analyze complexintegration scenarios and translate them into SAP CPI solutions. 2. Strong problem-solving skills andattention to detail. CommunicationSkills: 1. Ability to effectively communicatewith technical and non-technical stakeholders. ProjectManagement: 1. Experience in managing orparticipating in SAP integration projects. 2. Strong organizational andtime-management skills. Experience: 1. Several years of experience workingwith SAP CPI and BTP. Experience in integration projects involving SAPand non-SAP systems