Receptionist

Job Description

Greet and welcome visitors/guests in a professional and friendly manner Maintaining a tidy and presentable front desk with all necessary materials like Reporting to management and performing other administrative duties Performing light data entry tasks as required Monitoring employee attendance and ensuring adherence to the schedule Making calls to employees or potential employees as needed Addressing complaints without fail and answering questions immediately Answering all incoming calls, keeping messages or forwarding and handling basic inquiries Receiving packages, letters, etc., and distributing them to the respective persons Preparing outgoing mail by securing parcels, drafting correspondence, etc. Providing excellent customer service and support to all clients and employees Keeping the files and records updated and copying/scanning/filing documents Follow up with Production. Production Planning Control. Follow up with customer for Orders. Updating status to customer through mail or via call, or WhatsApp. Regular maintenance of call log to customer. Handled the major customer of the company. Maintained good data and presenting to management. Conducted Everyday Production meeting. Looking after everyday rotation work like calling customer for Enquiry, Quotation and dispatch details. Looking after Booking Enquiry, booking quotation, sending quotation, booking sale order, releasing work order for Production, Scheduling for work order, dispatching the materials and sending dispatch details to customer. Preparing Invoice and E-way Bill. Handled Customer complaint. Job Type: Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Bommanahalli, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: front office executive: 3 years (Preferred) Language: English (Required) Hindi (Required) Kannada (Preferred) Location: Bommanahalli, Bengaluru, Karnataka (Preferred) Work Location: In person