· Develop and Implement Collection Strategies : Design and execute effective collection strategies to ensure timely receipt of payments from customers. ​ · Monitor Accounts Receivable : Regularly review accounts receivable aging reports to identify overdue accounts and prioritize collection efforts. ​ · Supervise Collections Team : Lead and manage the collections team, providing guidance, training, and performance evaluations to ensure efficient operations. ​ · Customer Communication : Engage with customers to resolve payment issues, negotiate payment plans, and maintain positive relationships. ​ · Credit Risk Assessment : Collaborate with the credit department to assess customer creditworthiness and set appropriate credit limits. ​ · Ensure Compliance : Adhere to relevant laws and regulations governing debt collection practices, ensuring all activities are legally compliant. ​ · Reporting and Analysis : Prepare regular reports on collection activities, outstanding debts, and cash flow projections for senior management. ​ · Process Improvement : Identify and implement improvements in collection processes to enhance efficiency and reduce delinquency rates. ​ · Handle Disputes and Escalations : Address complex customer disputes and escalate issues as necessary to resolve outstanding debts. ​ · Maintain Accurate Records : Ensure all collection activities are documented accurately and maintain up-to-date records of customer interactions Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person