PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Job Description

As a Senior Process Analyst - HR , you'll support both employee and business needs by delivering outstanding HR services. Primary Responsibilities Update and process employee data in the HR System to provide accurate and timely information for various HR Services. Interface with customers to resolve questions and issues regarding compensation administration/processes . Provide data for any internal business controls team as required. Ensure compliance with the client's existing standards. You'll need a good understanding of internal and external policies, procedures, regulations, and compliance related to Human Resources to respond to employee queries effectively. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Graduate/Postgraduate ( MBA HR is preferred ) with a minimum of 3-5 years of experience in Core HR & Issue Resolution for International IT/ITES Companies. Ability to communicate and resolve difficult customer service issues. Proficient in Core HR processes (excluding Recruitment) . Ability to troubleshoot and implement changes in processes. Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements. Preferred Technical and Professional Experience Proficient in MS Office applications . Excellent communication skills in English, both oral and written. Self-directed and ambitious achiever, meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.