Office Assistant Cum Telecaller (Female Only)

Job Description

Job Title: Office Assistent cum Telecaller (Female Only) Job Summary: We are seeking a dynamic and proficient individual to join our team as a Office Assistent cum Telecaller. The ideal candidate will be responsible for operating computer systems efficiently while also engaging in outbound and inbound calls to promote our products/services and handle customer inquiries. This role requires excellent communication skills, multitasking abilities, and a strong understanding of computer operations. Key Responsibilities: Operate computer systems to perform routine tasks such as data entry, file management, and printing documents. Handle outbound calls to prospective customers to promote company products/services and generate leads. Receive and handle inbound calls from customers, addressing their inquiries, resolving issues, and providing information about products/services. Maintain accurate records of calls, transactions, and customer interactions in the database. Follow up with potential leads and customers to ensure satisfaction, answer queries, and provide additional information. Collaborate with the sales and marketing team to develop effective calling scripts and strategies. Ensure compliance with company policies and procedures during all interactions with customers. Assist in other administrative tasks and duties as assigned by the supervisor. Requirements: Female Only Candidate. Proven experience as a Office Assistent or telecaller is preferred. Proficiency in using computers and operating systems, with knowledge of basic software applications such as MS Office suite. Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to build rapport over the phone. Ability to multitask and prioritize tasks effectively. Good organizational skills and attention to detail. Ability to work independently as well as part of a team. Flexibility to adapt to changing priorities and work schedules. High school diploma or equivalent; additional certification in computer operations or telecommunications is a plus. This job description outlines the primary responsibilities and requirements for the role of Office Assistent cum Telecaller. The successful candidate will play a crucial role in supporting our operations by efficiently handling computer tasks and engaging with customers over the phone to promote our products/services. Job Type: Full-time Pay: ₹5,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Manglia, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) total work: 1 year (Required) Work Location: In person Expected Start Date: 15/05/2025