About MoveInSync MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly. ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer. MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over the coming years. Roles & Responsibilities Stakeholder Coordination: Collaborate closely with employees, SPOCs, peers, and vendors to maintain effective, win-win relationships. Vendor Management: Ensure consistent, high-quality service delivery by transport vendors through structured vendor management, including regular performance reviews and service level reporting. Fleet Quality Assurance: Oversee that all vehicles meet required standards for maintenance, cleanliness, licensing, safety, and driver etiquette. Ensure drivers are properly licensed, well-groomed, and in appropriate uniform. Drive improvement initiatives with fleet partners. EHS & Emergency Handling: Ensure compliance with Environmental Health and Safety (EHS) protocols, especially concerning female employee safety. Implement procedures for emergency response, including handling vehicle incidents. Cab/Vendor Allocation & Routing: Utilize the MoveInSync tool to plan routes based on shift rosters, aiming to optimize cost and meet defined service levels. Communication Management: Maintain clear two-way communication to avoid missed pickups and service gaps. Escalation Handling: Manage real-time escalations, service disruptions, and failed pickups promptly and effectively. Transport Cost Efficiency: Monitor and manage operational transport costs, aiming for continuous cost optimization while maintaining service quality. Reporting: Generate and share reports including OTA/OTD, No-Show summaries, and any other client-required documentation. Central Coordination: Liaise effectively with the centralized THD and tracking teams to ensure smooth operational flow. Key Skills Required Graduate with 2 to 4 years of experience in managing employee transport for 400–500 staff in a corporate, transport Industry, or similar environment. Proficient in Excel with strong communication skills—both written and verbal—in English and the local language. Prior experience with MoveInSync or similar transport automation tools is preferred. Willing to work in shifts; must be hardworking, proactive, and enthusiastic. Skills:- Business operations Show more Show less