Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Client Data Associate within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development. Job Responsibilities Understand and implement of KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD) Review of client data/processes to meet firm wide quality standards Interpret alerts and communicating to management when applicable Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Required Qualifications, Capabilities And Skills Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with at least 10 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Hands-on practical experience in Frameworks, system design, application development, testing, and operational stability Advanced in one or more programming language(s) (e.g., JAVA, and frameworks of Spring, Micro Services, APIs, etc.) Experience with Apache Spark or similar large-scale data processing engines Experience with Distributed Datastores (e.g. Cassandra) Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Experience designing, developing, and deploying software components on AWS using common compute and storage services such as EC2, EKS, Lambda, S3 Experience with Big Data / Distributed / cloud technology (AWS Big data services like lambda, glue, EMRand Spark Architecture, Performance tuning ,Spark SQL, Streaming, KAFKA, Entitlements etc., ) Certified AWS Cloud Practitioner, Developer or Solutions Architect strongly preferred Experience using Terraform to deploy infrastructure-as-code to public cloud Experience with Linux scripting such as Bash, KSH, or Python ABOUT US Show more Show less

Job Description We have an exciting opportunity for you to enhance user experiences in the financial services industry. As an Experience Design Senior Associate within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. Job Responsibilities Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking Required Qualifications, Capabilities, And Skills 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences Preferred Qualifications, Capabilities, And Skills Create and present artifacts (journey and service map, problem framing, narratives, storyboards, prototypes, etc.) that tell a story evangelizing your customer-centric point of views Understand market trends, as well as product and technological advancements, then leverage emerging technologies and industry best practices to drive user experience outcomes. Previous experience with Digital Wallets ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking- Data Technology you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages experience with the development and decomposition of complex SQL (RDMS Platforms) experience with Shell scripts, Perl, and Job Scheduling tools like Autosys/CTRL-M experience with Informatica or Ab Initio experience with CI/CD (e.g. GIT, Jenkins, Maven) experience with Data Warehousing concepts Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US Show more Show less

Job Description You are a strategic thinker passionate about driving solutions. You have found the right team. As an Operations Automation Associate within our team, you will be responsible for collaborating with various stakeholders to understand key business challenges and come up with ideas for process optimizations. You will analyze current business processes, develop low code solutions to automate processes, and guide junior developers on solution design. This role provides an opportunity to bridge the gap between business and technology, promoting the business forward while shaping innovative technology solutions. Job Responsibilities Collaborate with operations, technology, transformation, and other key stakeholders to understand key business and operational challenges and generate ideas for process optimizations. Conduct detailed analysis and documentation of both functional and non-functional business needs to create business requirements. Analyze current business processes to understand business needs and determine how to best fulfill those needs via system and process improvements. Work closely with the operations and technology team to develop low-code solutions to automate processes. Guide citizen developers and junior professional developers on solution design and conduct code reviews. Conduct gap analysis between current and to-be requirements. Escalate and resolve issues in a timely manner. Prepare wireframes to represent current and to-be user interfaces (UI). Adhere to key control, regulatory, and audit standards. Ensure all changes to products, best practices, and operating models are clearly understood by all stakeholders and implemented in a controlled manner. Required Qualifications, Capabilities And Skills Develop business process automation solutions using the Pega low-code platform; leverage certification as a Pega Lead System Architect; enhance experience with platforms like Instabase, Python, UiPath, etc. Familiarize with fundamental front-end languages such as HTML, CSS, and JavaScript, and utilize JavaScript frameworks such as Angular JS, React, and Amber. Apply server-side languages such as Python, Ruby, Java, PHP, and .Net, and implement database technology such as MySQL, Oracle, and MongoDB. Analyze financial operational environments with proven skills and work on projects delivering automation solutions to operations teams, including improvements to existing processes. Facilitate global/multi-site projects, including workshops with remote participants and rationalization of regional requirements, and model data using relational databases for low-code solutions. At least 7 years of experience as a Low Code Developer within top-tier investment management or financial services firms.. Manage stakeholder and client relationships with excellent communication skills, presenting complex ideas quickly and accurately. Demonstrate expertise in KYC, AML, and Client Reference Data. Adopt a proactive approach to problem-solving, taking ownership of issues and having the determination to follow things through. Exhibit excellent listening, written, and verbal communication skills, including facilitation, presentation, and production of documentation appropriate to an audience. You must have a Bachelor's degree or above ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Corporate Technology, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job Responsibilities Executes standard software solutions, design, development, and technical troubleshooting Building pipelines in spark, tuning spark queries Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Stay up-to-date with the latest advancements in GenAI and LLM technologies and incorporate them into our data engineering practices. Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Background with Machine Learning Frameworks and Big Data technologies such as Hadoop. Strong experience in programming languages such as Java or Python Python Machine Learning library and ecosystem experience ( Pandas and Numpy etc) Experience with Cloud technologies such as AWS or Azure. Experience working with databases such as Cassandra, MongoDB or Teradata Experience across the whole Software Development Life Cycle Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Experience with Generative AI and Large Language Models, and experience integrating these technologies into data workflows. Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies Show more Show less

Job Description Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Technical Program Manager in Consumer Business & Core Tech, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job Responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Ability to lead meetings, acquire required statuses and lead initiatives across multiple product Required Qualifications, Capabilities, And Skills 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities. Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve. Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes Strong Agile background and dashboard creation for multiple stakeholders visibility Preferred Qualifications, Capabilities, And Skills Ability to articulate project goals and updates clearly and concisely. Maintains positive attitude and adjusts plans as per project scope and timeline changes to keep project on track. Engage with stakeholders understanding their perspective and facilitates discussions. Understanding technical aspects for Test Automation and Environment monitoring projects. Proficient in creating and delivering presentations. Knowledge of Agile framework, JIRA, Scrum methodology. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer & community Banking- JP Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals using both configuration and development Leverage solid application design, coding, testing, maintenance and debugging skills in Salesforce CRM platform. Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Understanding of both how to enhance the platform using configuration and code (Apex & Lightning Components) Strong experience with Salesforce and hands on experience with the Apex programming language, building Salesforce Lightning UI, Salesforce Lightning Connect to call external API, and development of REST APIs Preferred Qualifications, Capabilities, And Skills Leverage strong experience with Salesforce and hands on - Apex programming language Solid understanding of building Salesforce Lightning UI, LWC Solid understanding of Salesforce Lightning Connect to call external API - Development of REST Api Leverage the ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity, Leverage the ability to interpret system / business requirements and prepare specification and design document Leverage an understanding of the sales process to better align changes to the CRM platform, Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow Show more Show less

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within Infrastructure Platforms team, you play a crucial role in improving, developing, and delivering top-tier technology products in a secure, stable, and scalable manner. Your core technical contributions involve orchestrating vital technology solutions across diverse technical areas within multiple business functions, all in alignment with the firm's business goals. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Ability to mentor and guide team members, fostering a collaborative and productive work environment. Strong communication skills to effectively convey technical concepts to both technical and non-technical stakeholders Proven experience in leading and managing a software development team. Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience as technical leader. Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in automation and continuous delivery methods Experience in designing, developing, and deploying microservices architectures. Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes. Knowledge of cloud platforms (e.g., AWS, Google Cloud, Azure) and their services related to microservices. Understanding of RESTful APIs and experience in building and consuming them. Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Practical cloud native experience Preferred Qualifications, Capabilities, And Skills In-depth knowledge of the financial services industry and their IT systems Ability to initiate and implement ideas to solve business problems Passion for learning new technologies and driving innovative solutions. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Client Data Specialist within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development. Job Responsibilities Understand and implement of KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD) Review of client data/processes to meet firm wide quality standards Interpret alerts and communicating to management when applicable Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Required Qualifications, Capabilities And Skills Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with at least 2 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Consumer & Community Banking Team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job Responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 2+ years applied experience in Pega PRPC Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Demonstrable ability to code in one or more languages Experience across the whole Software Development Life Cycle Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US Show more Show less

Job Description Job summary: J.P. Morgan Compliance, Conduct, and Operational Risk (CCOR) Data Science function is at the forefront of developing innovative AI and ML solutions to enhance risk management and compliance processes. Our team leverages advanced analytics, AI, Machine learning technologies, including Large Language Models (LLMs), to transform how we manage compliance, conduct, and operational risks across the organization. Join our CCOR Data Science team as a Lead Data Scientist, where you will play a crucial role in developing AI/ML solutions to enhance compliance and risk management. Your primary responsibilities will include leveraging advance AI / ML techniques, LLMs and Agentic AI to develop and deploy models for various tasks such as anomaly detection, risk assessment, and compliance monitoring. You will work with diverse datasets to improve our risk management processes and ensure regulatory compliance. As part of a leading analytics community, you will have opportunities for skill development and career growth in AI, machine learning, and data science. Job Responsibilities Design, deploy, and manage AI/ML models, leverages advance AI/ML techniques, LLMs and Agentic AI for developing compliance and risk management related solution. Conduct research on AI techniques to enhance model performance in the compliance and risk domains. Collaborate with cross-functional teams to identify requirements, develop solutions, and deploy models in the production system. Communicate technical concepts effectively to both technical and non-technical stakeholders. Develop and maintain tools and frameworks for model training, evaluation, and optimization. Analyze and interpret data to evaluate model performance and identify areas for improvement. Required Qualifications, Capabilities, And Skills Master’s degree in quantitative discipline or an MBA with an undergraduate degree in areas such as Computer Science, Statistics, Economics, Mathematics etc. from top tier Universities. At least 10+ years of Experience in developing AI/ML solutions, with recent exposure to LLMs and Agentic AI. Programming skills in Python, with experience in frameworks like PyTorch or TensorFlow. Thorough knowledge of machine learning concepts, including transformers and language modeling. Experience in data pre-processing, feature engineering, and data analysis. Excellent problem-solving skills and the ability to communicate ideas and results clearly. Familiarity with data structures and algorithms for effective problem-solving in machine learning workflows. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Transformation team to partner with the Business. Job Summary - As an Analytics Solutions Analyst within the Commercial & Investment Bank, you will be responsible for designing, building, and maintaining data processing workflows using Alteryx and SQL, with a focus on data quality projects. You will leverage Python for automation tasks to enhance efficiency and accuracy. Additionally, you will develop interactive Tableau dashboards to visualize data quality metrics and insights. Your role involves writing clean, reusable code, conducting data quality testing, and collaborating with developers and stakeholders to optimize system performance and functionality. Job Responsibilities Design, develop, and maintain Alteryx workflows to efficiently process and analyze large datasets. Develop and implement data quality checks within Alteryx workflows to identify and report data quality errors. Be responsible for collecting, organizing, and maintaining KYC-related data from various sources. This involves ensuring data integrity, accuracy, and completeness, as well as complying with data privacy and security regulations. Use your analytical skills, you will analyze KYC data to identify patterns, trends, and anomalies. This analysis may involve examining customer profiles, transactional data, and other relevant information to detect suspicious activities or potential risks. Prepare reports, dashboards, and visualizations to present the findings of your analysis to stakeholders, including management, compliance teams, and regulators. These reports should be clear, concise, and actionable, helping stakeholders make informed decisions and mitigate risks. Contribute to process improvement initiatives in the KYC space. This may involve identifying inefficiencies, suggesting automation or optimization opportunities, and collaborating with cross-functional teams to enhance data workflows and streamline processes. Work closely with other stakeholders, such as compliance officers, AML analysts, and IT teams, to support the overall KYC process. Effective collaboration and communication are essential to align data analysis efforts with the organization's objectives and compliance goals. Seek opportunities actively to enhance your knowledge and skills by staying abreast of industry trends, attending relevant training or conferences, and pursuing certifications in data analysis or compliance. The field of KYC and data analysis is constantly evolving. Handle sensitive customer information. It is crucial to adhere to ethical standards, maintain confidentiality, and ensure the responsible and lawful use of data at all times. Required Qualifications, Capabilities And Skills Min 3 years of exp experience in Banking or related position with minimum 2 years in data analytics tools like Alteryx ,Tableau ,SQL and Python Alteryx Core certified professional with experience in delivering projects. Self-starter, capable of working under minimum supervision. Adept with multi-tasking and meeting deadlines in high-pressure environments Results oriented team player and Strong interpersonal and verbal/written communication skills. Excellent communication and presentations skills across various stakeholders Intermediate/Advanced experience using Microsoft Office, including Word, Excel, Visio, and PowerPoint Excellent analytical and logical thinking to understand and analyze complex business processes. Work schedule: EMEA shift; Must be flexible to work in any shifts. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Corporate Technology, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job Responsibilities Executes standard software solutions, design, development, and technical troubleshooting Building pipelines in spark, tuning spark queries Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Stay up-to-date with the latest advancements in GenAI and LLM technologies and incorporate them into our data engineering practices. Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Background with Machine Learning Frameworks and Big Data technologies such as Hadoop. Strong experience in programming languages such as Java or Python Python Machine Learning library and ecosystem experience ( Pandas and Numpy etc) Experience with Cloud technologies such as AWS or Azure. Experience working with databases such as Cassandra, MongoDB or Teradata Experience across the whole Software Development Life Cycle Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Experience with Generative AI and Large Language Models, and experience integrating these technologies into data workflows Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies Show more Show less

Job Description Credit Support Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Capabilities And Skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred Qualifications, Capabilities And Skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Consumer and Community Banking , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Preferred Qualifications, Capabilities, And Skills Demonstrated prior experience working in a highly matrixed, complex organization About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in External Reporting . You have found the right team. As an External Reporting Associate in our Finance team, you will have the opportunity to define, refine and deliver set goals for our firm. You will play a key role in overseeing financial statements and management reporting, ensuring a sound control environment. You will apply your knowledge of accounting treatments and compliance with corporate and regulatory requirements. You will coordinate the preparation of quarterly regulatory requirements and validate balance sheet items. This role offers you the chance to understand and report on balance sheet usage. Job Responsibilities Apply up-to-date product, industry, and market knowledge in specialty areas of reporting. Consolidate, review, and analyze quarterly financial data for accuracy and completeness, performing quarter-over-quarter variance analytics. Coordinate data collection and quarterly business results with various lines of business, Regulatory Controllers, and SEC reporting teams. Assist in thoroughly assessing issues and outcomes. Clearly communicate financial information to the lines of business and flag potential issues. Participate in the production, review, and filing of monthly, quarterly, semi-annual, and annual reports for various regulatory agencies, which are used by regulators to compile widely-used statistics on domestic and international portfolio positions. Adhere to proof and control procedures to ensure accurate reconciliation between regulatory filings, SEC filings, and other published financial reports (e.g., Form 10-Q, Annual Report/Form 10-K, Call Report & FR Y-9C, Pillar III, etc.). Adhere to various control procedures and edit checks to ensure the integrity of reported financial results. Ensure accurate and complete data submission to the Regulators. Interpret and define regulatory and/or SEC requirements, coordinating internal and external policies. Establish and manage relationships with the line of business and external regulatory agency constituents through ongoing partnership and dialogue. Participate in continuous improvement efforts around data quality review and external reporting improvement projects. Required Qualifications, Capabilities, And Skills Minimum 3 years in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting Strong skills in time management, problem solving, written and oral communication Team player, with ability to work effectively across diverse functions, locations and businesses Excellent Excel and computer skills Strong analytical skills Extremely strong organizational and time management skills Project management experience/skills helpful Preferred Qualifications, Capabilities, And Skills Bachelor's degree in Accounting or Finance preferred Experience in Product Control, Financial Control or knowledge of SEC reporting/Reg Reporting a plus ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Show more Show less

Job Description Job title Team Leader – Alternative Fund Services - Hedge Fund Services Fund Accounting Short description Build your career in Hedge Fund & Private Equity operations components while working in the world’s most innovative bank. Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. As a Team Leader in Alternative Fund Services - Hedge Fund Services, you will be responsible for overseeing the preparation, review, and oversight of Net Asset Value Files, ensuring accurate and timely delivery. You will build strong relationships with investment managers and other third parties, identifying areas for improvement and efficiency. You will work closely with internal teams to meet deadlines and deliver premium client service. You will also play a key role in the on-boarding process for new clients and ensure compliance with all company policies and procedures. Job Responsibilities Preparation/Review/Oversight of Net Asset Value Files & producing accurate and timely Net Asset Values Providing a premier client service to a defined group of clients by building strong relationships with the investment manager and any other third parties and Identifying efficiencies and areas for improvement to reduce risk and become more efficient Have a thorough understanding of the theoretical and technical nature of hedge fund accounting and administration Working with investment operations, reconciliations, shareholder services, financial reporting, and other partner teams internally to agree internal deadlines to ensure external client deadlines are met Working closely with your clients to resolve queries and with the new business team and clients through the on-boarding process Ensuring all schedule work is completed by agreed deadlines, checklists are signed, producing ad hoc reports for clients and performing quality assurance checks on information received internally from other supporting functions Developing thorough knowledge of their client base, prospectus, documentation, etc., creating, maintaining and updating procedures for the funds ensuring to comply with all controls and procedures outlined in the procedures manual and general company policies Required Qualifications, Capabilities And Skills Minimum of 2 years’ experience Bachelor degree required - in Finance, Accounting or Economics. (3.2 or higher GPA) Strong organizational skills, concern for quality & accuracy and working to strict deadlines Leadership, motivation and ability to deliver results Excellent interpersonal skills and ability to work as part of a team Preferred Qualifications, Capabilities And Skills Professional and proactive approach to work, problem solver Strong approach to client service & ability to deliver results Strong communication skills both oral and written ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Client Data Analyst within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development. Job Responsibilities Understand and implement of KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD) Review of client data/processes to meet firm wide quality standards Interpret alerts and communicating to management when applicable Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Required Qualifications, Capabilities And Skills Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with at least 5 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description The Credit Support Analyst - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Analyst, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Credit Support Analyst - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required Qualifications, Skills And Capabilities Hold a Bachelor's degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred Qualifications, Skills And Capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less