IT Intern

Job Description

Department: Information Technology (IT) Location: Kolkata Job Type: Internship (Full-Time/Part-Time) Duration: 6 months Position Overview: We are seeking a motivated and tech-savvy IT Support Intern to join our IT team. This internship offers hands-on experience in providing technical support and assisting in maintaining our IT systems and infrastructure. The ideal candidate has a strong interest in IT and a desire to learn and grow in a dynamic environment. Key Responsibilities: Provide first-level support for hardware, software, and network issues. Assist in troubleshooting and resolving IT-related problems. Install, configure, and update software and hardware as needed. Support the onboarding and offboarding of employees (setting up accounts, provisioning devices). Document support activities, incidents, and resolutions in the IT ticketing system. Maintain and organize IT equipment inventory. Support routine maintenance of IT systems (updates, patches, backups). Assist in enforcing IT policies and best practices. Qualifications: Completed a degree in Computer Science, Information Technology, Hardware Networking or a related field. Skills and Competencies: Basic understanding of computer systems, mobile devices, and other tech products. Familiarity with Windows and/or macOS environments. Strong problem-solving and communication skills. Ability to work independently and collaboratively. Eagerness to learn and take initiative. Preferred (Not Required): Experience with Microsoft Office 365, Google Workspace, or helpdesk tools. Knowledge of networking basics (IP, DNS, DHCP). Previous internship or tech support experience. What You Will Gain: Hands-on experience in a professional IT support environment. Exposure to real-world IT infrastructure and support processes. Opportunity to work with experienced professionals in the field. Potential for full-time employment after successful completion of the internship. This is a rotational shift internship.