Front Desk Sales Associate

Job Description

Job Summary: We are looking for a friendly, energetic, and results-driven Front Desk Sales Associate to join our team. This role combines front desk responsibilities with sales duties to provide an excellent first impression to customers while promoting products, services, and memberships. ⸻ Key Responsibilities: • Greet and welcome customers in a professional and friendly manner. • Answer phone calls, respond to emails, and handle customer inquiries. • Promote and sell products, services, or memberships to walk-in clients and over the phone. • Maintain knowledge of current promotions, pricing, and service offerings. • Schedule appointments, manage reservations, and ensure smooth check-in/out processes. • Process payments and maintain accurate records in the point-of-sale system. • Maintain cleanliness and organization of the front desk and waiting area. • Handle customer concerns and escalate issues when necessary. • Assist with administrative tasks and daily operational support as needed. ⸻ Qualifications: • High school diploma or equivalent (associate degree preferred). • Previous experience in sales, customer service, or front desk roles. • Excellent communication and interpersonal skills. • Basic computer skills and familiarity with POS or CRM systems. • Ability to multitask in a fast-paced environment. • Friendly, professional appearance and demeanor. • Sales-driven mindset with the ability to meet or exceed targets. ⸻ Preferred Experience (optional): • Experience in a [gym/salon/hotel/medical office/retail] setting. • Familiarity with booking software or membership management platforms. • Basic understanding of sales techniques and upselling. ⸻ Benefits: • Competitive pay and commission opportunities • Staff discounts on products and services • Training and career development opportunities • Friendly and supportive work environment