French B1/B2 IT Helpdesk Freshers : NTT Data Noida

Job Description

"NTT DATA- Hiring for French B1/B1 Certified resources for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners " Roles and Responsibilities: Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc Requirements for this role include: Must be a Graduate. Good communication skills. Good hold on French language (Writing + Speaking) Must be at least B1 level certified in French language. Good comprehension & writing skills.