Direct walk-in US International Voice Process Freshers - 16k TH

Job Description

US- International Voice Process - Dental Medusind Solutions Job Description: We are looking for an US- International Voice Process - Dental to join our dynamic team at Medusind Solutions. As a Trainee, you will be responsible for assisting with medical billing and revenue cycle management processes. This is an excellent opportunity to gain hands-on experience in the US healthcare industry while developing your analytical and communication skills. Key Responsibilities: Follow up with insurance companies on outstanding claims to ensure timely payments. Analyse denied claims and work on resolving discrepancies. Communicate with insurance representatives and healthcare providers for claim resolution. Accurate notes documentation in logs and in PMS. Ensure compliance with HIPAA and company policies. Achieve individual productivity and quality standards. Requirements: Education : Any Graduation except Engg and Computer science. Candidates pursuing studies through distance education AND appearing for their FINAL year exams can also be considered. Skills: Good communication skills (verbal & written) in English. Experience: • 0-5 Years in any international call centre. Minimum typing speed of 30 WPM Basic knowledge of MS Office, preparing spreadsheets and documents Good Communication skills must be able to fluently converse in English. Must have a neutral accent. Work Environment: Willing to work in night shifts and to be flexible basis US time zones EST / PST/MST . Candidate should be willing for either shift as well as for weekend working as and when needed. Roles & Responsibilities: Outbound calls to insurances for claim status and eligibility verification. Denial documentation and further action Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc. • Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies Communication / Issue escalation to seniors if there is any in a timely manner Punctuality is expected all the time Why Join Us? Hands-on training in US healthcare billing. Growth opportunities within the company. A dynamic and collaborative work culture