Desktop Support Engineer L1_Alwar

2.0 - 7.0 years

2 Lacs

Alwar

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Desktop Support pst ost Ticketing Servicenow DNS Bmc SLA DHCP

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

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Aforeserve
Aforeserve

Information Technology

Noida

200-500 Employees

42 Jobs

    Key People

  • Ravi Maheshwari

    CEO
  • Anita Singh

    CTO

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