Deputy Area Manager - Debt Management Se...

5 - 6 years

7 - 8 Lacs

Gorakhpur

Posted:3 months ago| Platform: Naukri logo

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Skills Required

customer service collections advanced excel debt management customer handling team management agency management collection management team handling recovery collections strategy delinquency management recovery operations team leading

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose "This position is open with Bajaj Finance ltd." Customer Satisfaction One Stop solution for any Collection related Queries of branch walk-in customers Duties and Responsibilities Responsible for giving end to end solution for any collection related complaints to the walk-in customers Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint To maintain trail of complaints and ensure on time closure in system To Co-ordinate with Branch Customer Service Team Required Qualifications and Experience Excellent Customer handling skills Knowledge of Collection Process & Hierarchy Decisiveness Solution Oriented Approach Proficient in MS Excel and Advanced Excel Good communication skills & Negotiation Skills Demonstrated ability to lead from the front & excellent relationship skills.

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BAJAJ FINANCIAL SECURITIES LIMITED
BAJAJ FINANCIAL SECURITIES LIMITED

Financial Services

Pune

N/A Employees

3613 Jobs

    Key People

  • Sanjiv Bajaj

    Managing Director
  • Gaurav Bajaj

    Director