5 - 6 years
7 - 8 Lacs
Gorakhpur
Posted:3 months ago|
Platform:
Work from Office
Full Time
Job Purpose "This position is open with Bajaj Finance ltd." Customer Satisfaction One Stop solution for any Collection related Queries of branch walk-in customers Duties and Responsibilities Responsible for giving end to end solution for any collection related complaints to the walk-in customers Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint To maintain trail of complaints and ensure on time closure in system To Co-ordinate with Branch Customer Service Team Required Qualifications and Experience Excellent Customer handling skills Knowledge of Collection Process & Hierarchy Decisiveness Solution Oriented Approach Proficient in MS Excel and Advanced Excel Good communication skills & Negotiation Skills Demonstrated ability to lead from the front & excellent relationship skills.
BAJAJ FINANCIAL SECURITIES LIMITED
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
3.0 - 4.0 Lacs P.A.
6.0 - 7.0 Lacs P.A.
3.0 - 4.0 Lacs P.A.
3.0 - 4.0 Lacs P.A.
3.0 - 4.0 Lacs P.A.
3.0 - 4.0 Lacs P.A.
3.0 - 4.0 Lacs P.A.
6.0 - 7.0 Lacs P.A.
6.0 - 7.0 Lacs P.A.
6.0 - 7.0 Lacs P.A.