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Jeena Sikho Lifecare logo

Customer Care Executive

0 - 2 years

1 - 2 Lacs

Zirakpur

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Domestic BPO Calling Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Provide accurate information on products/services to customers through phone calls, email, or chat support. Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software (e.g. Salesforce). Meet performance targets for call handling time, resolution rates, and quality metrics. Desired Candidate Profile 0-2 years of experience in BPO/Call Centre environment with exposure to international voice process preferred. Excellent communication skills with ability to handle multiple conversations simultaneously.

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Jeena Sikho Lifecare
Jeena Sikho Lifecare
jeenasikho.com

Health and Wellness

N/A

N/A Employees

8 Jobs

    Key People

  • Dr. Shilpa Jain

    Founder & Director

  • Vivek Kumar

    Co-Founder & Health Coach

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