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Customer Care Executive

0 - 2 years

0 - 2 Lacs

Gurugram

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Customer Care Voice Process Inbound Voice Process Inbound Customer Service Customer Support Bpo Voice Domestic BPO Voice Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

CTC: 19,000-20,000 Shift: Rotational shift Location: Gurgaon Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. Interested candidates planning on visiting the office. please carry your CV and your Aadhar Card. do mention "HR ADITI" on your CV Regards, HR ADITI aditi.bhadouria@teleperformancedibs.com 8830191790.

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Teleperformance (TP)
Teleperformance (TP)
www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

    Key People

  • Daniel Julien

    Chairman and Chief Executive Officer

  • Jean-Michel Caye

    Chief Financial Officer

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