CRM cum Front Office Executive

Job Description

Key Responsibilities: Welcome and greet customers as they enter the store Answer customer queries politely and direct them to the right department or salesperson Coordinate with the sales and billing teams for smooth customer transactions Generate daily/weekly reports on customer engagement and feedback Skills & Qualifications: Graduate or equivalent education 1–2 years of experience in customer service/front desk (retail experience preferred) Excellent communication and interpersonal skills Polite, professional attitude with a customer-first mindset Ability to multitask and handle store rush hours efficiently Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 25/05/2025