Business Improvement Analyst

Job Description

This role reports to Portfolio Lead and to work closely with ANZ Plus Customer Migration team to efficiency and value. While working on special initiatives this role would need to interact with various levels of leadership across geographies. This role requires the staff to be a strategic thinker with exposure on Agile/Project Management practices including stakeholder engagement, change management, reporting and governance. Role Type: Permanent, Fulltime Role Location: Bengaluru Note: We have multiple openings for this position. What will your day look like? Driving process improvement initiatives & identify opportunities using data Driving Automation project life cycle right from identifying impactful/feasible process candidates using technical understanding on RPA, AI, and Digitization technologies, Pre-Automation & Post-Automation VSMs preparations, contribute in standardizing the processes before BOT implementation, evaluating potential & actual efficiency impacts out of Automation implementations Solving business problems with utmost efficiency & effectiveness using strong analytical skills including - speed of converting input information to meaningful data, data analysis with latest analytical tools/ approaches, making effective decisions using critical thinking ability Continuously assess and understand the operational requirements to improve operational performance and business processes. Manage the portfolio of business improvement projects and ensure benefits delivery and execution of these projects with desired quality, on time, and within budget. Work on conceptualizing, designing and preparing impactful business PowerPoint presentations for senior Leadership. Understand the business requirements from top management and work collaboratively with relevant stakeholders to collect inputs and convert those into powerful presentations (ppts) with speed Good facilitator to upskill staff through technical training sessions including topics on Agile, Lean, Problem-Solving techniques etc. What will you bring? To grow and be successful in this role, you will ideally bring the following: Overall 10+ years of banking experience and 6+ years of experience in driving process improvement initiatives Strong written and verbal communication skills as well as solid presentation skills, Proficiency in Confluence& Jira documentation/project tracking Experience in automations and programming will be added advantage Signavio Process Mapping Knowledge Demonstrated analytical, process-oriented and data driven mind-set. Team player - Experience in working with large groups Exposure to work with onshore teams Desired Lean/Six sigma/Agile certification