Application Support Professional

Job Description

Delivering Application Support for Legacy E2vault and DOC1 Designer application (Pitney Bowes DOC1 -version 5 Should have experience in Design and testing of e-statements/e-letters using the document composition tool Interacting with the Clients to obtain requirements for the changes Monitoring overnight batch runs and fixing issues related to batch failures ; Performing purging and doing remediation activity , handling E2vault server patching activity Responsible for planning Year end activities and volume projections to refrain from batch issues Providing estimation for all the templates that needs to be developed and creating work order for the project Preparing transition documents and Ready Reckoners for future project upgrade ; Basic Knowledge on Windows Batch Scripts ITIL Process Knowledge and Familiar with Service Management Tools