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Application Consultant-ServiceNow IT

3 - 7 years

5 - 9 Lacs

Mysore

Posted:3 months ago| Platform: Naukri logo

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Skills Required

cad cis crm hrsd servicenow css cmdb change management java cas relationship management html servicenow development servicenow itsm rest customer relationship management skills service catalog javascript itsm incident management itom agile csm itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Architect and design ServiceNow ITSM, CSM, HRSD solutions Experience leading implementations of ServiceNow ITSM solutions Experience engaging with client stakeholders and customers to determine solution requirements and improvements Experience engaging with client executives to generate roadmaps and recommendations Experience creating roadmaps for technical offering growth and innovation Preferred technical and professional experience ServiceNow CAS, CAD, CIS-HRSD, CIS-CSM, CIS-ITSM Certified Understanding of other ServiceNow products Excellent customer relationship management skills

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