Technical Support Executive

0 - 2 years

2 Lacs

Chennai

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Technical Support Technical Support Executive software support Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Provide technical support to clients via calls, emails, and remote sessions. Train clients on the effective use of software solutions. Troubleshoot and resolve technical issues in a timely manner. Collaborate with internal teams to escalate and resolve complex issues. Maintain detailed records of client interactions, issues, and resolutions.

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