Job
Description
Senior Business Analyst, Claims Bangalore, Karnataka, India Senior Business Analysts bridge the gap between business and IT by being able to communicate effectively with all stakeholders The Senior Business Analyst will be responsible for supporting a product or multiple products within Claims Delivery Team and her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests Senior Business Analysts will also provide senior level support of projects that impact the application(s) s/he supports What you ll be DOING What will your essential responsibilities include? Collect, challenge, facilitate and document business requirements/features in an agile environment Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams Extensive experience working in an Agile environment including creation and management of user stories Experience working with senior stakeholders reviewing product epics/user stories and getting sign offs in a timely manner Provide adequate technical and functional support on triage and resolution of any defects/control issues Responsible for assisting with project vision through product delivery by maintaining requirements tracebility Perform deliverable reviews and manage measurement of deliverable quality Work with the business users to facilitate user demos, testing, sign offs following the standard Agile process Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and/or breakages Help identify how requirements can help make the process more efficient Participate in daily scrums with technical teams and work in a Global environment You will report to the Release Train Engineer (Delivery lead) What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Bachelor s degree in the field of computer science, information systems, business management, or a related field preferred Ability to understand general business requirements and implement corresponding technical solutions Excellent technical knowledge of all phases of applications systems analysis Solid technical knowledge including ability to create and execute SQL queries in support of incident and problem analysis Ability to work with data and complex systems Significant experience in an P&C insurance field Knowledge of Salesforce Financial Services Cloud is preferred Knowledge of P&C Claims process is required Experience with leading and owning financial control process across systems Experience with multiple SDLC methodologies, particularly Agile principles Experience creating business process workflows and support product owner with integrated road map reviews Must have familiarity with Analyst methodologies e g Use Cases; Business Rule Development; User Interface Specs; Functional Specs Desired Skills and Abilities: Must possess excellent interpersonal skills, effective communication skills (written and verbal), and be team-oriented Must be detail conscious, technically motivated, creative, and user oriented Able to determine and expertly communicate impacts of system functionality and technical approach on performance, scalability and maintainability Ability to present information in an influencing manner to leadership and all business stakeholders Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far-reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability
