Job
Description
Work Flexibility: Field-based Responsibilities: - Inventory and Stock Management: Zero Stock Variance: Ensuring that there is no discrepancy between physical stock and inventory records, including batch-level tracking. This requires meticulous stock-taking, proper labeling, and accurate record-keeping. Expiry & Damage Management: Regularly identifying and clearing near-expiry, damaged, or expired stock from inventory to avoid financial loss and compliance issues. 2. Order Management and Timeliness: TAT Compliance (Turnaround Time): Ensuring that the following timelines are followed: Order receipt to invoice: Ensuring that orders are invoiced promptly after being received. Invoice to dispatch: Ensuring that dispatched goods align with invoicing. Dispatch to delivery: Ensuring on-time delivery to customers. Monitoring Orders/Dispatch/Delivery: Overseeing the flow of orders, including special transactions like samples, and ensuring the dispatch and delivery process is efficient. 3. Sales Returns and Credit Notes: Sales Return and Credit Note Approval: Ensuring that all sales returns and credit notes are approved as per the guidelines from Stryker (likely a partner company or supplier). 5. Warehouse Management: Temperature Log Monitoring: Ensuring that warehouse temperatures are monitored regularly to maintain proper storage conditions, especially for temperature-sensitive goods. 6. Customer and Sales Team Coordination: Outstanding Control: Managing any outstanding payments, returns, or deliveries by coordinating with customers and the sales team to resolve issues. Regular Coordination with Stryker: Ensuring that communication with Stryker is consistent, with issue resolution handled efficiently. Sales Team Meetings: Holding monthly meetings with the sales team to discuss performance, feedback, and areas of improvement. Ensuring minutes of the meeting are documented and actions are followed up on. 8. Quality Assurance and ISO Compliance: ISO Implementation and Records Maintenance: Assisting with the implementation of ISO standards and ensuring that records are well-maintained according to those standards. Product Complaints and Quality Assurance: Responsible for reporting and addressing any product-related complaints, ensuring resolution within 24 hours. Non-Conformity and Service Complaints: Ensuring that any non-conformities are investigated, documented, and closed promptly. This includes ensuring corrective actions are taken. 10. Record-Keeping: Record Control and Compliance: Ensuring that all records, whether related to inventory, operations, quality, or safety, are maintained according to SOP (Standard Operating Procedures). 11. Financial Control: Cost Validation: Validating costs associated with operations, ensuring that expenditures are justified and within budget. 12. Reporting and Management Communication: Reporting to Management: Ensuring timely and accurate reporting to the management team, with a focus on inventory status, stock movement, customer feedback, operational metrics, and any issues requiring attention. Skills & Competencies: Attention to Detail: Given the large number of responsibilities that require strict compliance, attention to detail is essential. Communication Skills: Strong communication with customers, vendors (like Stryker), the sales team, and internal stakeholders is vital for smooth operations. Time Management: With deadlines and TATs in place, strong time management and prioritization skills are necessary. Problem Solving: The ability to resolve issues quickly, whether related to stock discrepancies, customer complaints, or quality issues. Safety Awareness: Knowledge and adherence to safety and risk management protocols. ISO and Compliance Knowledge: Familiarity with ISO standards and other regulatory compliance requirements. Analytical Skills: Ability to analyze stock movement, order trends, and performance metrics, and make data-driven decisions. Experience criteria: - 4 to 5 Years of relevant experience in warehouse & distribution (Logistics) Qualifications: - Bachelor; s degree Skills - Warehouse/logistics/inventory management/people management/cost management/contract management/presentation skill/ power BI/data analysis. Ready to work on southern India location (Bangalore, Chennai) Travel Percentage: 50%
