RELATIONSHIP MANAGER

Job Description

Building and Nurturing Relationships: Establishing and maintaining positive relationships with clients, often acting as the primary point of contact. Understanding Client Needs: Actively listening to and understanding client needs, preferences, and concerns to provide tailored solutions and services. Providing Personalized Service: Offering exceptional customer service and support, addressing client inquiries, and resolving issues promptly. Identifying Business Opportunities: Recognizing potential opportunities for growth, such as upselling, cross-selling, and new client acquisition. Driving Business Growth: Contributing to the company's bottom line by securing and retaining clients and expanding business through relationship management. Acting as a Liaison: Serving as the bridge between the company and its clients, ensuring smooth communication and service delivery. Monitoring Client Satisfaction: Tracking client satisfaction levels and proactively identifying areas for improvement to enhance the customer experience. Collaborating with Internal Teams: Working closely with other departments, such as sales, marketing, and customer service, to ensure a cohesive and positive client experience. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: RELATIONSHIP MANAGER: 1 year (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 9776077772