Posted:2 days ago|
Platform:
Work from Office
Full Time
Role & responsibilities Creating Chatbots for the clients (after receiving SOW from Presales) Discuss Chatbot creation requirements with Presales and product Estimating of initial delivery times & feasibility Work with tech team for API Wrapper creation Resolving customer complaints brought to your attention. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. Preferred candidate profile MBA Fresher 2025 pass out ONLY
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