Product Analyst

Job Description

We are seeking a Product Analyst to join our growing Product team. As a Product Analyst at StarRez, you will play a critical role in analyzing data to drive product decisions, improve user experience, and support business objectives. You will succeed here is you are passionate about data, curious about customer behavior, and eager to collaborate with cross-functional teams in a fast-paced SaaS environment to help influence roadmap direction and measure impact. What You Will Own Data Analysis: Analyze product usage data to uncover insights, trends, and opportunities for growth. Develop and maintain dashboards and reports to track key performance indicators (KPIs). Stakeholder Collaboration: Work closely with product managers, engineers, designers and broader cross functional stakeholders to identify data-driven opportunities. Provide actionable insights to support product development and feature prioritization. Customer Insights: Conduct behavioral analysis to understand user journeys and identify friction points. Partner with user research teams to supplement qualitative findings with quantitative data. Experimentation: Design, execute, and analyze A/B tests to optimize features and improve user engagement. Recommend changes based on test results to improve product outcomes. Documentation: Document data analysis processes, insights, and recommendations for future reference. Tool Ambassador Support the running of a Centre of Excellence for Pendo, our incumbent Product Analytics tool, in order to realise maximum value from this software. Stay across developments of its features and propose ways to leverage and integrate other internal data sources to Pendo to generate the highest impact data sets that can then be used to guide business decisions.