Required Skills Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Check the case queue and clear the cases in it before the end of the shift Help customers with Netskope products and services. Update ZD with case updates and set SLA accordingly Manage caseloads & backlog in a timely manner, drive them for a closure Take ownership for problem resolution, problem reproduction and escalation. Escalate cases to the L2 team whenever required with proper documentation. Technical Skills Excellent Communication Skills. Candidate should have very strong fundamental core” networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues Excellent knowledge and prior experience supporting network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO Familiarity with DLP and Encryption gateways. Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection. Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, TCP dump and HAR Captures (HTTP Archive) etc International Support experience preferable. Desired Profile: Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains. Should have good communication skills Have a strong network security experience Experience in the IT / ITES sector preferably with expertise in network security domain Bachelor of Science in Computer Science/Engineering or equivalent advanced industry certifications Enjoy challenging and diverse work assignments in a fast-paced environment Should consistently achieve business goals in a short time frame

send cvs to shilpa.srivastava@orcapod.work Role & responsibilities Below is the updated JD with OneSource Indirect tax which is primary and Strong SAP FI experience profile. Solid experience in OneSource Indirect Tax (SABRIX)Minimum 3-8+ years of experience and minimum any SAP module experience is fine. Experience in Implementing Tax Solutions (Native/External Tax engine (OneSource) Mapping the tax scenario requirements to Sabrix Tax engine. Implement and configure the Global Next Software to integrate SAP and Tax engine with /IDT namespace. Creation of company codes in Sabrix system, creation of custom rules and rates, Trans editors and reference lists, Tax code qualifiers in Tax engine. Validating the test results by comparing the standard tax calculation results. Production cutover activities and post go-live support with respective S4 HANA with tax application. S4 HANA working experience would be an added advantage. Experience in developing custom solutions on SAP FI and OneSource Indirect tax. Strong analytical skills needed to provide global solutions. Strong SAP FI experience along with PTP and CTC integration exposure.

Roles and Responsibilities Develop test plans, test cases, and execute tests to ensure high-quality product delivery. Analyze data from various sources (e.g., logs, metrics) to identify trends and patterns. Provide technical support to customers by troubleshooting problems and resolving queries. Collaborate with development teams to resolve issues and implement changes.

Roles and Responsibilities Develop test plans, test cases, and execute tests to ensure high-quality product delivery. Analyze data from various sources (e.g., logs, metrics) to identify trends and patterns. Provide technical support to customers by troubleshooting problems and resolving queries. Collaborate with development teams to resolve issues and implement changes.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Roles and Responsibilities Develop test plans, test cases, and execute tests to ensure high-quality product delivery. Analyze data from various sources (e.g., logs, metrics) to identify trends and patterns. Provide technical support to customers by troubleshooting problems and resolving queries. Collaborate with development teams to resolve issues and implement changes.

Location Gurgaon ( WFO for at least 3 days in a week) Experience 6-10 yrs Smart metering systems domain experience Testing Automation using C# language Knowledge of Python is good to have

Roles and Responsibilities Provide expertise on SAP FSCM (Financial Supply Chain Management) modules, including FI/CO (Financial Accounting & Controlling), MM (Materials Management), and SD (Sales & Distribution). Troubleshoot issues related to SAP FSCM implementation projects and provide technical support as needed. Collaborate with clients to understand their business requirements and develop solutions using SAP FSCM functionality. Desired Candidate Profile 6+ years of experience in implementing or supporting SAP Finance & Treasury (F&T) or SAP Procurement-to-Pay (P2P) modules. Strong understanding of financial accounting principles, procurement processes, and supply chain management concepts.

Role Specific Responsibilities Coordinating with the stakeholders for daily workflow and provide the necessary updates Be a mentor to junior resources on the team Be a back up to the Assistant Manager Performing ongoing validation, reconciliation and audit of employee data and data management processes, implementing data governance framework Maintain high level of accuracy on all transactions/reporting/Analysis Partner closely with various teams and other internal clients in handling employee related issues. Manage onboarding of resources within the MF Maintain high level of accuracy on all transactions/reporting/Analysis Create and append process SOPs Suggest process improvement areas based on strong subject knowledge Work as a SME and train other team members on the process Required Education, Qualifications, and Experience Settings: Qualifications Education: Graduation / Post Graduation of any stream Years of Experience: 5-6 years in data management and/or HRIS administration Technical Skills * Advanced capability with Microsoft Office suite, especially advanced skills in Microsoft Excel * Has experience in processing employee transactions in the HRIS systems, working with HR systems or organizational design platforms like SaaS products including OrgVue * HCM experience - SAP, SuccessFactors * Data analysis skills are essential Key Skills Strong communication skills Strong analytical skills Strong interpersonal traits Identify key process improvement areas Ability to work virtually, independently and as a team member Ability to interact with all levels Strong organizational skills, ability to prioritize, and multi-task Keen attention to detail and accuracy Identify key process improvement areas Problem-solving skills and decision-making skills

Electron L3 : 7yrs -9 yrs Open positions: 1 Location: Pune JD: As a contingent on the Boxers Team (geographically distributed) responsible for Service Center Local product, this position will be responsible to develop, test and release features such as Technical Manuals, Reprogramming, Diagnostics, Search, syncing local data with Cloud etc. meeting stringent DevSecOps guidelines as per the Team Agreement. Service Center Local is a desktop application, which will replace the current Service Tool, and is being developed using Electron framework and will be rolled out to our Customers, Dealers and Independant Repair Service business. This position will not be accountable for high level design and architecture, but will be expected to refine the designs provided by senior developers on the team. Skill Sets required: Mandatory: Node, Node JS, React, JavaScript, TypeScrip Good to have: Electron framework - (The candidate must have a willingness to learn). Experience - Demonstrated Work Projects having following skillsets Experience - Demonstrated Work Projects having following skillsets Electron Framework Integration of web technologies with desktop functionalities, familiarity with main and renderer processes and managing IPC is critical Node.js Proficiency in Node.js and related backend development UI/UX Working knowledge of CSS, React and integration with Electron apps Proficiency in JavaScript/Typescript ¢ Experience with embedded databases like SQLite ¢ Experience with Automated Testing (Playwright) and implementing CI/CD pipelines ¢ Security Principles (OAuth Authentication and Authorization best practices) ¢ Core C++ skill would be nice but not required.

P&C

Role & responsibilities RPO Recruiter Location: Mundhwa, Koregoan Park Work Model: 5 days a week Role: Co-ordination with Business & Internal team, Stake Holder Management. Preferred candidate profile from Pune location immediate joinners

This role is on contract basis for 6 months, extendible and convertible based on performance. Please apply only if interested. Primary Responsibilities Perform key processes to ensure that risk matches the books and records of the Firm. Monitor and support the trade life cycle activities for products like Bonds, Futures and Options. Perform daily reconciliations and resolve trade breaks with relevant teams liaising with Front Office, Back Office (Finance, Clearing & Settlement) and IT Teams. To perform pre-matching activities of the trades and settlement process to minimize failures. Identify and Implement Process improvements and Automation activities by collaborating with Front Office, Risk team, Operations, and IT to streamline the process. Ensure aged breaks are escalated and resolved within the defined SLAs Control Functions include trade exception monitoring, accuracy of books and records, Position dealership reporting for Rates/Credits/Debt Issuance desk. Skills required (essential) Strong Analytical, Problem-Solving, Risk Management skills. Strong Communication (Writing and Verbal) Skills. Effective interaction with others across departments and regions. Ability to work independently and multitask efficiently. Proficiency in Microsoft Office, and/or other relevant applications Adaptability in learning new businesses and processes. Strategic thinking and Process improvements using latest technology tools. 4-5 Years of experience in Fixed Income operations. 1. Contract Duration 1 year 2. Location – Bengaluru 3. Shift Time – EMEA shift (1:30 PM to 10:30 PM) 4. Years of experience required – 3 years 5. Must to have skills – Strong Communication (Writing and Verbal) Skills, Analytical skills Euroclear, DTC Basic knowledge of Trade Life Cycle, Bonds Pre-matching Basic excel skills. 6. Good to have skills – Ability to work independently and multitask efficiently 7. WFO/Hybrid – Hybrid

Role & responsibilities Preferred candidate profile

Experience: Extensive experience in major oil & gas industry equipment including pumps, compressors, turbines, piping, storage tanks, and vessels. Proficient in understanding master data and Bill of Materials (BoM) structures. Knowledge: In-depth knowledge of equipment classification, codes, and characteristics. Skilled in reviewing materials classification, codes, and characteristics. SAP Expertise: Experienced in SAP master data management related to functional location, equipment, BoM, maintenance plans, and maintenance items. Knowledgeable in SAP data configuration and reference documents required for characteristics and BoM. Data Management: Well-trained in maintenance and material data creation, cleansing, classification, verification, validation, standardization, and enrichment activities for ERP/CMMS master data management (MDM) as per SAP PM/MM. Capable of executing changes to SAP master data and legacy data transformation

Role & responsibilities IT IS A REMOTE OPPORTUNITY, Work From Home Key Responsibilities: 1. Talent Acquisition & Staffing: Oversee end-to-end recruitment lifecycle for client and internal roles. Develop sourcing strategies to attract top talent for various industries and skill levels. Maintain a strong candidate pipeline to meet client demands. Collaborate with recruiters and account managers to match candidates to client requirements. 2. Client Management: Act as HR point of contact for key clients; manage communication and ensure satisfaction. Conduct regular check-ins with clients to gather feedback and improve services. Support client onboarding, offboarding, and workforce management needs. 3. HR Operations & Compliance: Develop, implement, and monitor HR policies, procedures, and best practices. Ensure compliance with labor laws, staffing regulations, and client agreements. Handle employee relations, grievances, and disciplinary actions. 4. Performance & Development: Implement performance evaluation systems for internal employees and consultants. Coordinate training and development programs to upskill the workforce. Support employee engagement initiatives and retention strategies. 5. Strategic HR Planning: Collaborate with senior leadership on workforce planning and organizational development. Analyze HR metrics to inform staffing strategies and business decisions. Contribute to business proposals and RFPs from an HR perspective when needed. Must have scored more than 80% in Maths and English Must have own laptop and Internet , Office timings- 9:30-6:30pm 2nd and 4th sat off Interested candidates please share cv to anamika.pati@orcapod.work or call- 8511061114

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Key Responsibilities: • Assisting with day-to-day compliance tasks in accordance with the firms AML/CFT Compliance Programme and Trade Controls Programme, including assurance testing and reporting. • Working with the Financial Crime Compliance Manager and Head of Risk with the preparation and review of templates and collateral relating to compliance matters. • Working on compliance projects across the firm outside of AML/CFT and Trade Controls as required. • Assisting with the management of the Financial Crime Teams various electronic platforms and systems. • Understanding and managing the processes in place in the firm for ensuring compliance with Trade Controls (Sanctions and Export Controls). • Attend to engagement team queries in relation to due diligence processes, including AML Customer Due Diligence and Trade Control and Sanctions vetting. • Assisting with the review and preparation of templates and collateral relating to Trade Controls compliance to assist the business. • Assisting with the preparation and the roll-out of up-to-date training for AML/CFT and Trade Controls compliance, and other compliance matters as necessary (including the preparation of online training tools on an as needed basis). • Participates in ad hoc projects as and when required, which may include projects assigned by other teams under Reputation and Risk. Work location: Hyderabad ,Shift timings: 6.30 AM to 3.30 PM Key Skills Self-motivated, committed, and passionate about ones work professional responsibilities. Analytical and problem-solving skills. Proactive, innovative, and team player. Committed to serving internal teams to deliver the best of the firm to Deloittes clients. Experience communicating to, and working with, virtual teams. Good written and verbal communication skills. Good attention to detail. Ability to handle a high-volume workload and work effectively on various tasks in parallel. Ability to solicit and be receptive to feedback from senior colleagues and stretch oneself to learn new skills for overall development. Ability to follow directions accurately and professionally. Proficiency in Microsoft Office applications, particularly Word, Excel and PowerPoint. • Previous experience with corporate compliance, AML/CFT and sanctions rules, engagement processes or professional administration ideal, but not required. • Understanding of confidentiality and privacy obligations. • Strong AI skills ideal, but not required.

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technology To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services. Candidate Prerequisites/ Expected Experience Degree/Diploma in Engineering preferably in Electronics, Computer science, IT or equivalent Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /events. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

Roles and Responsibilities Collaborate with cross-functional teams to identify testing requirements and create comprehensive test plans. Develop automation frameworks using Ruby on Rails and JIRA for efficient project management. Design, develop, test, and maintain automated tests using Java and Selenium WebDriver. Ensure high-quality deliverables by performing thorough code reviews and debugging. Desired Candidate Profile 8+ years of experience in software development with expertise in automation testing. Strong understanding of Java programming language and its applications in automation testing. Experience working with Ruby on Rails framework for building web applications.