Operations Manager

Job Description

Job Title: Operations Manager / Head of Operations / Plant Operations Manager / Business Operations Manager Department: Operations / Production / Supply Chain / Administration Reports To: General Manager / Business Head / Director / CEO Location: Nashik, Maharashtra, India (This role typically involves a combination of office work and significant presence on the operational floor/site/warehouse). Job Summary: We are seeking a highly experienced, strategic, and results-driven Operations Manager to lead and optimize our operational processes at our Nashik facility/business. The ideal candidate will be responsible for overseeing day-to-day operations, ensuring efficiency, productivity, quality, and profitability. This role requires exceptional leadership, problem-solving abilities, a deep understanding of operational best practices, and the ability to drive continuous improvement initiatives to achieve organizational goals. Key Responsibilities: Operational Planning & Management: Develop, implement, and manage operational strategies, policies, and procedures to ensure efficient and effective execution of all business activities. Oversee daily operations across relevant departments (e.g., production, logistics, warehousing, customer service, administration), ensuring adherence to established workflows and quality standards. Monitor operational performance against key performance indicators (KPIs) and implement corrective actions as needed. Optimize resource allocation (manpower, machinery, materials) to maximize productivity and minimize operational costs. Process Improvement & Efficiency: Identify bottlenecks, inefficiencies, and areas for improvement within operational processes. Lead and implement continuous improvement initiatives (e.g., Lean, Six Sigma methodologies if applicable) to enhance productivity, reduce waste, and improve quality. Develop and standardize operating procedures (SOPs) for key operational activities. Team Leadership & Management: Recruit, train, mentor, and motivate a high-performing operations team. Conduct regular performance reviews, provide constructive feedback, and facilitate professional development for team members. Foster a positive work environment, promote teamwork, and ensure clear communication across operational teams. Manage employee scheduling, attendance, and disciplinary matters in coordination with HR. Quality & Compliance: Ensure all operational activities comply with company policies, industry regulations, safety standards, and quality management systems (e.g., ISO, HACCP if applicable). Implement and monitor quality control procedures to ensure products/services meet defined standards. Lead efforts to resolve operational issues, customer complaints, and non-conformances efficiently. Budgeting & Cost Control: Develop and manage the operational budget, ensuring adherence to financial targets. Monitor operational expenses, identify cost-saving opportunities, and implement cost control measures. Analyze operational data to identify trends, forecast demands, and optimize inventory levels. Stakeholder Coordination: Liaise effectively with other departments (e.g., Sales, Finance, HR, IT, Procurement) to ensure smooth cross-functional coordination and alignment of operational goals with overall business objectives. Communicate operational performance, challenges, and improvement plans to senior management. Manage relationships with key vendors, suppliers, and service providers relevant to operations.