IT Service Delivery Manager - Chennai

10 - 20 years

12 - 20 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

IT Operations Management IT Service Delivery Operations Management Service Delivery IT Service Delivery Management Project Delivery service delivery management SLA Management IT Project Management IT Infrastructure Management IT Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ability to manage end-to-end Service delivery of multiple IT Infrastructure contracts. Develop and implement daily operations plans such as to manage tickets, SLA of the contract. Evaluate upcoming mini projects and plan and forecast expected resource needs. Implement policies and standard operating procedures for continuous improvement. Drive operational improvements which resulted in savings and improved profit margins. Managed team, overseeing regional hiring, training, and professional growth of employees. Should have ITIL process experience. Prepare Report and Conduct regular reviews with respect to SLA for all the projects. Location : Chennai Expected Qualification: Any Degree with 10 -15 years experience. Excellent Oral and Written communication skills. Ability to persuade Only Male candidates preferred. Immediate joiners preferred / 1month notice period Interested candidates please share profiles to naveenkumar.t@inspirisys.com / whats App to 9600894014

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Inspirisys
Inspirisys

Information Technology & Services

Mysore

501-1000 Employees

62 Jobs

    Key People

  • Suresh Raghavan

    Chief Executive Officer
  • Srinivasan Swaminathan

    Chief Financial Officer

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