International Voice Process

Job Description

Greetings from Naukri.com!! We are hiring for International Voice Support at JP Morgan for Bangalore/Mumbai location Please find details: Experience 1 years + Job location Mumbai(Malad/Goregaon) Mode of Interview F2F/Virtual (If your CV gets shortlisted) Note: Required International Voice Support Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma(10+2),HSC or GED required Apply with updated CV at bhavika.sharma@naukri.com Disclaimer Please ignore if the above does not matches your profile . Regards, Naukri Expert Assist