Customer Relationship Manager

Job Description

📝 Job Description: Raja Enterprises is looking for a dedicated and customer-focused Customer Relationship Manager (CRM) to manage client relationships, resolve queries, and ensure client satisfaction. The ideal candidate will be the bridge between our company and our valued customers, ensuring smooth communication and long-term engagement. --- 🔑 Key Responsibilities: Build and maintain strong, long-lasting customer relationships Handle customer queries and provide timely solutions Develop trust with clients through transparent communication Coordinate with internal teams (sales, support, delivery) to meet customer needs Analyze customer feedback and suggest improvements Maintain client records and update CRM software regularly Assist in upselling and cross-selling based on customer needs --- 🎯 Requirements: Bachelor’s degree in Business, Marketing, or a related field Proven experience in a CRM, sales, or customer service role Strong communication and interpersonal skills Proficient in MS Office and CRM tools Problem-solving attitude and customer-first approach Ability to multitask and handle pressure..,