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Customer Relation Executive

0 - 2 years

1 - 2 Lacs

Bhubaneswar, Odisha, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

crm software Data Analysis Conflict Resolution Customer Support Product Knowledge Time Management Sales Strategies Problem Solving Communication Skills

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are seeking a motivated and dynamic Customer Relation Executive (MALE/ FEMALE) to join our team in India. The ideal candidate will be responsible for managing customer interactions, addressing their needs, and ensuring overall satisfaction. This is an exciting opportunity for individuals looking to start their career in customer service. Responsibilities Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly. Maintain strong relationships with clients to ensure high levels of customer satisfaction. Document customer interactions and feedback in the CRM system. Assist in the development and implementation of customer service policies and procedures. Collaborate with other departments to enhance overall customer experience and service delivery. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Proficient in using CRM software and Microsoft Office Suite. Strong problem-solving skills and ability to think critically under pressure. Ability to work in a fast-paced environment and handle multiple priorities. Customer-oriented mindset with a passion for helping others.

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Orissa Doot Private Limited

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