Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. What you’ll be doing (ie. job duties): Architect and develop platform for foundational teams Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps Manage individual projects priorities, deadlines and deliverables with your technical expertise Mentor and train other team members on design techniques and coding standards Write high quality, well tested code to meet the needs of your customers Hands-on with coding Plan and Implement the multi-year strategy for Identity and Regulatory engineering with the technical leadership on your team Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter Add positive energy in every meeting, and make your coworkers feel included in every interaction Engage with upstream teams and enforce SLAs for data availability and quality What we look for in you (ie. job requirements) : 8+ years of experience in software engineering You’ve 2+ years of experience in architecting big data systems around technologies like Apache Spark and Hive Experience in uplevelling junior engineers via processes and setting a high bar for them to follow You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them You’re passionate about building an open financial system that brings the world together Nice to haves: You’ve worked with Golang, gRPC, Docker and SQL You’ve have experience of working with finance and accounting teams You’ve experience in performance tuning of big data systems Note - This role is based out of India and will need individuals to relocate to India PID - GPBE06IN Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The onboarding platform team is tasked with creating a platform for user onboarding and KYC requirements. This will enable Coinbase to launch new products or expand to new countries quickly, while maintaining the compliance and regulatory requirements. You will join the Onboarding Platform team within the larger platform org your core set of priorities in support of our mission first culture will include: Building onboarding platforms that can scale effectively across countries and products. Improving the conversion funnels (Onboarding and MTU) of users across the globe What you’ll be doing (ie. job duties): Hands-on architecture along with leading a team of ICs Plan and Implement the multi-quarter strategy for Onboarding Platform with the technical leadership on your team Coach your direct reports to have a positive impact on the organization and chart a fulfilling career path. Be a thoughtful technical voice and support your team in making diligent architectural decisions. Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Work with our talent organization to source and hire amazing engineers who will expand the Coinbase culture and product. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Contribute to owning and delivering processes to drive engineering quality and meet our engineering SLAs. Navigate the team through unusually high uncertainties such as: Dynamic product charters to cater to rapidly changing crypto-landscape Crypto bear /bull cycles (volatile stock prices, FUD etc.) Delivering top quality platforms while serving the needs of all the stakeholders What we look for in you (ie. job requirements): At least 10+ years of experience in software engineering. At least 2+ years of engineering management experience. Comfortable managing engineers working across frontend and backend technologies You have designed, built, and scaled production applications and very hands-on in leading a team of highly competent engineers You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them. You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs. Deep customer empathy for our primary customer stakeholders. Strong verbal and written communication. Able to articulate vision and influence stakeholders across the company. Proven experience landing large initiatives, making an impact across the company that changed the status quo. You’re passionate about building an open financial system that brings the world together. PID - GPEM06IN *Answers to crypto-related questions may be used to evaluate your onchain experience Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The Customer Experience CB-GPT Team is an ambitious team working on a groundbreaking new platform that will put the power of Language Models in the hands of users. Our vision is to democratize access to state-of-the-art AI by allowing anyone to leverage pre-trained models or customize models for their specific needs. As a staff software engineer on our team, you'll be at the forefront of this revolution. You'll get to work with some of the most advanced deep learning models in existence today and play a key role in shaping how people and businesses interact with and benefit from AI going forward. What you’ll be doing (ie. job duties) : Hands-on architecture & develop platform for all LLM use-cases in Coinbase along with leading a team of ICs Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps Manage individual projects priorities, deadlines and deliverables with your technical expertise. Design scalable systems to solve novel problems with modern cloud technology and industry best practices. Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose. Review all feature designs within your product area and across the company for cross-cutting projects. Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs. Build pipelines to integrate with 3rd party vendors What we look for in you (ie. job requirements) : 10+ years of experience in software engineering At least 2+ years of engineering management experience. You have designed, built, and scaled production applications and very hands-on in leading a team of highly competent engineers Experience in upleveling junior engineers via processes and setting a high bar for them to follow You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them Deep customer empathy for our primary customer stakeholders. You’re passionate about building an open financial system that brings the world together. Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices. Nice to haves : You have gone through a rapid growth in your company (from startup to mid-size). You’ve worked with Golang, Docker, Postgres, MongoDB or DynamoDB. Background in working in AI /LLM models is a plus. Job ID: GPEM06IN *Answers to crypto-related questions may be used to evaluate your onchain experience Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure) As crypto adoption accelerates, tax-compliance becomes critical. Tax Platform will not just simplify taxes—it will transform how millions of users and businesses around the world navigate tax-compliance. We have a bold vision: build a global, adaptable, and intelligent tax platform that responds to evolving regulatory landscapes across regions. As a Software Engineer at Coinbase, you will join our team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud. What you’ll be doing : Build new services to meet critical product and business needs using Golang. Design scalable systems to solve novel problems with modern cloud technology and industry best practices. Articulate a long term vision for maintaining and scaling our backend systems and the teams running them. Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Write high quality, well tested code to meet the needs of your customers. Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose. Review all feature designs within your product area and across the company for cross-cutting projects. Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs. What we look for in you: You have at least 2+ years of experience in software engineering. You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You’re passionate about building an open financial system that brings the world together. You possess strong technical skills for system design and coding Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices. Nice to haves : You have gone through a rapid growth in your company (from startup to mid-size). Experience with growth experiments or A/B testing frameworks. You have experience with Blockchain technology (such as Bitcoin, Ethereum etc..) You’ve worked with Golang, Docker, Rails, Postgres, MongoDB or DynamoDB. Job ID: GPBE04IN For select roles, Coinbase is piloting an AI tool b ased on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms of the job qualifications and characteristics listed in the position description above by a human recruiter. For other select roles, Coinbase is piloting BrightHire, an AI interview intelligence platform, to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Depending on your role and stage in the application process, you will be informed of more specifics regarding which tool(s) will be used as part of the interview process. These interview tools enable us to give a greater number of candidates an initial interview who meet our mandatory hiring criteria. The above pilots are for testing purposes and Coinbase will not use AI to make an employment decision. To request a reasonable accommodation due to disability, please contact accommodations@coinbase.com . Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The Machine Learning India team at Coinbase, specializes in leveraging AI's language capabilities for innovative products and solutions. As the industry buzzes with excitement over the widespread use of LLMs across various domains, within Coinbase, our focus is on crafting a multi-cloud LLM platform catering to every customer and employee. For our vast customer base 100M+, we develop LLM-powered experiences such as Customer Support Chatbots and Predictive Solutions, facilitating swift identification and resolution of customer issues. Meanwhile, for our workforce of 3500+ employees, we empower them with a self-serve platform to create AI assistants and tailored tool integrations, enhancing daily productivity. This groundbreaking solution relies on cutting-edge Large Language Models (LLMs), delivering human-like, domain-compliant, secure, and personalized generative responses to customer and employee queries. To realize our ambitious vision, we actively seek a highly skilled ML Engineering Manager. This role entails leading a team to scale up these capabilities, with a focus on platformization and harnessing state-of-the-art LLMs and tools. The aim is to seamlessly integrate and widely adopt these innovative solutions, ensuring they have the maximum impact. What you’ll be doing (ie. job duties): Hands-on with coding along with leading a team of ICs Plan and Implement the multi-year strategy for Machine Learning Language team with the technical leadership on your team Coach your direct reports to have a positive impact on the organization and chart a fulfilling career path. Be a thoughtful technical voice and support your team in making diligent architectural decisions. Collaborate with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Work with our talent organization to source and hire amazing engineers who will expand the Coinbase culture and product. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Contribute to owning and delivering processes to drive engineering quality and meet our engineering SLAs. Navigate the team through high uncertainties such as: Dynamic product charters to cater to rapidly changing crypto-landscape Crypto bear /bull cycles (volatile stock prices, FUD etc.) Delivering top quality products in a very tight timeframe Manage a wide variety of stakeholders within the company to deliver ML-based solutions to best suit their needs. What we look for in you (ie. job requirements): At least 10+ years of experience in software engineering. At least 2 years of engineering management experience. Comfortable managing engineers working across ML and backend technologies You have designed, built, and scaled production ML applications and very hands-on in leading a team of highly competent engineers You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them. You’re passionate about building an open financial system that brings the world together. Nice to haves: BS, MS, PhD degree in Computer Science, Machine Learning, Data Mining, Statistics, or related technical field. Knowledge of Apache Airflow, Spark, Flink, Kafka/Kinesis, Snowflake, Hadoop, Hive. Experience with Python. Experience with model interpretability, responsible AI. Experience with data analysis and visualization. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Coinbase India is looking for a highly motivated accounting professional to join our Global Accounting team and play a key role in our continued growth and achievement of operational excellence. The Staff Accountant, Global GL Operations must possess strong accounting and operational expertise, an ability to communicate and work with various teams inside of Finance (such as Tax, FP&A, Financial Reporting, Payroll and Accounts Payable), and a desire to make a meaningful impact on a dynamic, high-growth technology company. Reporting to the Head of Finance, APAC, the Staff Accountant, Global GL Operations, will play a pivotal role in Coinbase Global’s operational accounting tasks. This position will be involved in Global accounting, expense accruals, prepaid expenses recording and reconciliation and Global Payroll accounting. The role will also include significant involvement in the month-end close process including accounting reconciliation and analysis. The role will need collaboration with various teams across the organization; design and implementation of controls and process improvements. This role requires someone with impeccable attention to detail, a financial and analytic mindset, and a strong desire to develop their career at a rapidly growing organization. What you’ll be doing (ie. job duties): Support various areas of the company’s operational accounting, recording daily journals and creating supporting schedules. Prepare balance sheet reconciliations and supporting schedules Cross-functional collaboration with FP&A, Tax, Treasury, and Source-To-Pay teams to ensure proper accounting and financial reporting. Maintain compliance with internal controls, policies and procedures. Prepare supporting documentation for external audits, including non-US subsidiary statutory financial statements. Perform analytical reviews over financial data to to identify trends / issues Collaborate with cross-functional partners to operationalize new areas of the business to facilitate streamlined accounting transactions as assigned Participate in critical accounting projects, including the implementation of new system logics or enhancements. Maintain up-to-date process documentation and procedures as assigned Support ad hoc financial information requests and analyses and other special projects as assigned What we look for in you (ie. job requirements): Chartered Accountant/CPA or related degree preferred; 5+ years of core accounting experience; experience with a multinational company. A mix of publicly-listed or high-growth start-up companies or public accounting is desired. Basic experience with IFRS and US GAAP Solid technical skills - Excel, GSheets, ERP systems. Knowledge of accounting month-end book close process. International payroll knowledge is a plus. Impeccable organization skills and the ability to manage high volume workloads simultaneously in a fast paced, hyper growth environment. Proven ability to work well in a dynamic environment and be able to recommend and implement process improvements, work autonomously and handle multiple tasks simultaneously. Strong communication skills, both written and verbal. Excellent time and self-management skills, ability to prioritize and multitask to meet tight deadlines. Strong work ethic and ability to work and collaborate with large teams and also ability to collaborate with cross functional teams. Nice to haves: Experience working in Netsuite, FloQast and Google SuiteExperience working in a SOX control environment. Basic knowledge of digital assets and the crypto economy, or a desire to learn Basic knowledge of SQL and experience working with Snowflake, Looker or similar analytics tools P70594 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹2,755,300 INR - ₹2,755,300 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Coinbase stores a large amount of digital currency making us a top tier target on the internet. Security is core to our mission and has been a key competitive differentiator for us as we scale. Security Platform Engineering ( SPE ) team is building platform capabilities for a variety of security use cases critical for security, compliance and privacy at Coinbase. Some of the key functional areas we are developing capabilities for are secrets and key management, identity access and management, onchain security, policy and risk management, vulnerabilities management enabling our product, compliance, security and services teams to protect Coinbase and our customers. What you’ll be doing: Architect and develop platform for security platform engineering org Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps Build new services to meet critical product and business needs using Golang / Java Design scalable systems to solve novel problems with modern cloud technology and industry best practices. Manage individual projects priorities, deadlines and deliverables with your technical expertise Mentor and train other team members on design techniques and coding standards Articulate a long term vision for maintaining and scaling our backend systems and the teams running them. Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Write high quality, well tested code to meet the needs of your customers. Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose. Review all feature designs within your product area and across the company for cross-cutting projects. Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs. What we look: You have at least 8+ years of experience in software engineering You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You’re passionate about building an open financial system that brings the world together. You possess strong technical skills for system design and coding Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices. Nice to haves: You have gone through a rapid growth in your company (from startup to mid-size). You have experience with Blockchain technology (such as Bitcoin, Ethereum etc..) You’ve worked with Golang, Ruby, Docker, Rails, Postgres, MongoDB or DynamoDB. You’ve built fintech, highly reliable and/or secure systems. Crypto-forward experience, including familiarity with onchain activity Job ID - GPBE06IN *Answers to crypto-related questions may be used to evaluate your onchain experience Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Staff Software Engineer, SRE / Staff Site Reliability Engineer The Reliability Engineering team helps realize our vision by supporting Coinbase engineering teams to build software that is world-class in terms of its reliability. As a core service team, Coinbase Reliability Engineers work closely with the rest of engineering. We proactively seek out and gather the state-of-the-art, best practices from the industry at large. Through education and advocacy, we seek to ensure that reliability is a core value of our engineering culture. We level up other engineers by sharing deep knowledge, performing proactive analysis and improving processes, tools, and automation. Ultimately, Reliability Engineering succeeds when all engineering teams are able to build reliable software on their own. Our Reliability Engineering team highly values people with intellectual curiosity and openness. We collaborate across the organization, helping our engineers think big and take risks while building a culture of diversity, positive energy and blameless truth-seeking. We encourage self-starting on high-impact projects within the context of strong support and mentorship. Improve observability, reliability and availability by defining and measuring key metrics Build automation and improve systems to eliminate toil and operations work. Collaborate with our core infrastructure team to performance tune and optimize our cloud deployments. (Think Docker, Terraform, Kubernetes, EC2, etc.) Collaborate with Coinbase product teams to reduce service disruptions and automate incident response Proactively find and analyze reliability problems across our business units and stack, then design and implement software to create step-function improvements. Educate, mentor and hold accountable the engineering team to improve the reliability of our systems and make reliability a core value of the Coinbase engineering culture. Write high quality, well tested code to meet the needs of your customers. Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose. Review all feature designs within your product area and across the company for cross-cutting projects. Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs. Build pipelines to integrate with 3rd party vendors Participate in an on-call support rotation to provide timely troubleshooting and resolution of urgent issues. What we look for in you (ie. job requirements): You have at least 7+ years of experience in software engineering. You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You’re passionate about building an open financial system that brings the world together. You possess strong technical skills for system design and coding Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices. Strong skills around observability, debugging and performance tuning Strong communication skills and ability to explain technical concepts clearly and simply Strong interpersonal skills working with Engineers from junior to principal levels Demonstrated critical thinking under pressure A willingness to dive into understanding, debugging, and improving any layer of the stack This role requires on-call availability to ensure swift resolution of issues outside regular business hours. Nice to haves: Experience designing and building reliable systems capable of handling high throughput and low latency Experience with observability and monitoring systems such as Kibana, Datadog, etc. Familiarity with working in rapid growth environments Experience in Ruby, Go, and Terraform Experience with AWS, GCP, Azure, or other cloud environment Experience designing and building reliable systems Experience working in a highly regulated environment Experience writing company-facing blog posts and training materials Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services Job #: GPSRE06IN *Answers to crypto-related questions may be used to evaluate your onchain experience Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The FinHub team is tasked with creating a platform for financial data. Providing accurate and timely financial information is critical for Coinbase. This platform and tooling around it would help improve the process for accounting and finance activities. It will also act as the golden source of truth for the related data. What you’ll be doing (ie. job duties) : Architect and develop platform for the financial data Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps Manage individual projects priorities, deadlines and deliverables with your technical expertise Mentor and train other team members on design techniques and coding standards Write high quality, well tested code to meet the needs of your customers Hands-on with coding Plan and Implement the multi-year strategy for Finhub engineering with the technical leadership on your team Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter Add positive energy in every meeting, and make your coworkers feel included in every interaction Engage with upstream teams and enforce SLAs for data availability and quality What we look for in you (ie. job requirements) : 8+ years of experience in software engineering You’ve 2+ years of experience in architecting big data systems around technologies like Apache Spark and Hive Experience in uplevelling junior engineers via processes and setting a high bar for them to follow You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them You’re passionate about building an open financial system that brings the world together You’ve worked on integrating with NetSuite APIs You’ve worked on developing financial tools - Reconciliation, Ledgers, Balance matching You’ve worked on transforming business / product data to accounting/financial domain You’ve worked in integrating banking partners or have a knowledge of bank statements (API based, file based, SWIFT) Nice to haves: You’ve worked with Golang, gRPC, Docker, SnowFlake, Databricks and advance SQL You’ve have experience of working with finance and accounting teams You’ve experience in performance tuning of big data systems You’ve experience working with Kyriba integration You’ve experience working with fintech domain Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The Identity and Regulatory team is responsible for developing a platform that allows users to onboard and access Coinbase and its products. Our goal is to establish Coinbase as the most trusted platform for billions of customers while meeting the highest regulatory standards in the industry. We aim to create a unified, trusted, and secure platform for customer identity, seamless access, and authorization across all Coinbase products and the wider crypto ecosystem. What you’ll be doing (ie. job duties): Architect and develop platform for the identity and regulatory Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps Manage individual projects priorities, deadlines and deliverables with your technical expertise Mentor and train other team members on design techniques and coding standards Write high quality, well tested code to meet the needs of your customers Hands-on with coding Plan and Implement the multi-year strategy for Identity and Regulatory engineering with the technical leadership on your team Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter Add positive energy in every meeting, and make your coworkers feel included in every interaction Engage with upstream teams and enforce SLAs for data availability and quality What we look for in you (ie. job requirements) : 10+ years of experience in software engineering You’ve 4+ years of experience in architecting big data systems around technologies like Apache Spark and Hive Experience in uplevelling junior engineers via processes and setting a high bar for them to follow You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them You’re passionate about building an open financial system that brings the world together Nice to haves: You’ve worked with Golang, gRPC, Docker and SQL You’ve have experience of working with finance and accounting teams You’ve experience in performance tuning of big data systems Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. Payments platform team is diligently crafting innovative payment solutions aimed at empowering both individual consumers and large-scale institutions within the cryptocurrency ecosystem. We are developing state-of-the-art payment infrastructures and experiences to facilitate the seamless transition of traditional currency into the crypto landscape, thereby enhancing financial access. Our payment solutions are designed with a focus on simplicity and scalability, aiming to drive widespread adoption of crypto-centric products such as Decentralized Finance (DeFi), Decentralized Applications (DApps), and cryptocurrency exchanges. Team is building solutions and services that facilitate the processing of hundreds of billions in payments across 100s of countries worldwide. The movement of funds stands as the central pillar of our operations, encompassing transactions like purchases, sales, deposits, withdrawals, and trades for both retail and institutional clients. Our extensive reach across multiple countries is made possible through our deep integrations with banking systems, credit cards, and digital wallets. As a platform team, we cater not only to our external clientele but also serve our internal customers with equal dedication. In our line of work, each fund transfer is of paramount importance, necessitating consistency and timely execution every single time without fail. What you’ll be doing (ie. job duties): Architect and develop platform for the payments org Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps Build new services to meet critical product and business needs using Golang / Java Design scalable systems to solve novel problems with modern cloud technology and industry best practices. Articulate a long term vision for maintaining and scaling our backend systems and the teams running them. Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Write high quality, well tested code to meet the needs of your customers. Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose. Review all feature designs within your product area and across the company for cross-cutting projects. Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs. What we look for in you (ie. job requirements) : 10+ years of experience in software engineering You’ve 4+ years of experience in architecting large scale distributed systems You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You’re passionate about building an open financial system that brings the world together. You possess strong technical skills for system design and coding Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices. Nice to haves: You have gone through a rapid growth in your company (from startup to mid-size). Experience with growth experiments or A/B testing frameworks. You have experience with Blockchain technology (such as Bitcoin, Ethereum etc..) You’ve worked with Golang, Docker, Rails, Postgres, MongoDB or DynamoDB. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
On-site
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Team/ Role Paragraph: Coinbase, Inc. is seeking a full time employee to be part of our Workforce Management (WFM) team. As an associate on WFM, you’ll create and own WFM models and tools to help forecast and track productivity for our growing Customer Experience operation. What you’ll be doing (ie. job duties): Create, develop, and maintain detailed capacity plans for vendors and CB FTE along with volume allocation files and skill tracker. Create multiple What if scenarios and set staffing targets for our business/vendors by handling trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility and Cost Effectiveness. Forecast, schedule and optimize Full-Time Employee and Contact Center Staffing across multiple channels. Automate our planning process that allows us to add inputs that represent the growing complexity of our work and drive down variation. Ability to drive quality, productivity, and process improvements and keep pace with our growth while motivating others to meet the challenges of a very customer-focused and metrics driven environment Collaborate with the customer support management team to develop WFM strategies and identify areas for improvement, automation and cost savings. Work closely with multiple vendor partners to meet interval Key Performance Indicators (KPI) and contractual Service Level Agreements (SLA) as defined by the business. Clearly communicate dependencies and manage/track expectations. Analyse drivers of significant forecast misses to continuously improve forecasting Utilize statistical methodology to analyze performance trends and improve metrics including but not limited to average handle time, utilization and shrinkage. Working in EST hours (8 PM - 5 AM shift) What we look for in you (ie. job requirements): Passionate about delivering an extraordinary Customer Experience Minimum of 3 years of relevant experience in Workforce Management Advanced experience in capacity planning, forecasting and scheduling Experience building and analyzing models for capacity using excel/Nice tool. Able to work with large amounts of data to identify trends and patterns. Advanced experience in spreadsheet tools like Excel and Google Sheet. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Excellent written and verbal communication skills required Able to proactively collaborate with other departments to seek opportunities for improvement of resource utilization, and provide input on performance Nice to haves: Experience using BI tool such as Looker and Salesforce and proficient in the use of workforce management tools SQL experience a plus Experience meeting with and presenting information to senior leadership. WFM Forecasting, Headcount planning, Scheduling/RTA. A BA/BS in a quantitative field (ex Math, Stats, Physics, or Computer Science) with ≥5+ years of relevant experience or a PhD in a quantitative field with with ≥3+ years of relevant experience Demonstrated experience in driving impactful data science projects that tackle ambiguous problem spaces. Ability to influence external stakeholders by synthesizing data learnings into compelling stories. Practical expertise in applying complex modeling frameworks to practical business problems. Professional experience using SQL and Python. Experience working with digital products in an iterative development cycle. Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution. ID: G2750 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹1,601,700 INR - ₹1,601,700 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. About Coinbase and the team At Coinbase, we believe in creating an open financial system for the world. The Institutional Credit Risk Platform (CRP) team is an integral part of Coinbase's mission, working to ensure financial risks across our products are effectively managed and mitigated. Our team develops data solutions, workflow tools, and reporting systems that help the Risk organization monitor and manage financial exposure across various Coinbase products, including Financing, Exchanges, and Futures. Role Overview: As a Software Engineer, you will be responsible for building frameworks and solutions that enable the measurement and management of financial risks. You will work closely with cross-functional teams to develop risk models, establish key risk metrics, and implement policies around counterparty and collateral management. Your work will ensure that Coinbase has the necessary tools to mitigate risks, maintain liquidity, and remain compliant with regulatory requirements. What you’ll be doing (ie. job duties) Feature development using Go/Database/API/GRPC/ Database development in Postgres, Clickhouse and other relational and non-relational databases Maintenance of existing database features by fixing issues or enhancements What we look for in you (ie. job requirements) Proven expertise in backend development with a strong focus on Go or other high level languages like Java/Python. Experience with relational and non-relational databases such as Postgres and Clickhouse. Strong problem-solving skills and ability to fix and enhance database features. Nice to haves: Deep knowledge or experience in database technology. Familiarity or interest in Artificial Intelligence/Machine Learning (AI/ML) and Retrieval-Augmented Generation (RAG). Experience with UI development and UX design. Req ID - GIBE04IN For select roles, Coinbase is piloting an AI tool b ased on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms of the job qualifications and characteristics listed in the position description above by a human recruiter. For other select roles, Coinbase is piloting BrightHire, an AI interview intelligence platform, to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Depending on your role and stage in the application process, you will be informed of the specifics regarding which tool(s) will be used as part of the interview process. These interview tools enable us to give a greater number of candidates an initial interview who meet our mandatory hiring criteria. The above pilots are for testing purposes and Coinbase will not use AI to make an employment decision. To request a reasonable accommodation due to disability, please contact accommodations@coinbase.com . Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The mission of the Customer Experience Team is to deliver seamless, innovative, and scalable solutions that enhance user satisfaction and trust, driving engagement for the next billion users. We aim to lead the industry by creating intuitive and automated customer experiences that ensure users can effortlessly interact with our products while maintaining operational excellence. The Customer Experience Team is pivotal to the success of the business by optimizing user journeys and enabling retention across diverse markets. This role will be based in our India team and will focus on driving the excellence of user experience through automation within the Customer Experience domain for users globally. The Product Manager will spearhead initiatives to streamline customer interactions via automated solutions and work cross-functionally with Machine Learning (ML) teams to leverage data-driven insights for a vast user base. This role is critical in balancing user needs with operational efficiency, ensuring frictionless experiences while mitigating risks. What you’ll be doing (ie. job duties): Own the product vision, strategy, and execution for automation, trust and quality components within the Customer Experience journey, including automated support systems, and user interaction workflows. Manage the entire product lifecycle from ideation to launch, ensuring timely delivery of high-impact solutions. Collaborate cross-functionally with engineering, design, data science, and ML teams to develop innovative automation features and personalized user experiences powered by machine learning. Define and analyze key performance metrics to guide product development, focusing on user satisfaction, operational efficiency, and scalability for a large user base. Communicate progress on initiatives to stakeholders and influence executive leadership with your vision for enhancing customer experience through automation and data-driven solutions. What we look for in you (ie. job requirements): 7+ years of product management experience An entrepreneurial and a “can-do” mindset with the ability to succeed in a fast-paced environment Exceptional interpersonal communication, relationship management and organizational skills Deep analytic, prioritization and problem solving skills Nice to haves: Deep expertise in building Gen AI tools Experience working in products that operate at a very large scale (10M+ end-users) Experience building complex products that balance trade offs across multiple customers PID # GPPR05IN Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. About Coinbase Founded in 2012, Coinbase is on a mission to increase economic freedom for more than 1 billion people globally. With $300+ billion USD traded in a single quarter in 100+ countries, our team of mission-driven overachievers is helping update the centuries-old financial system by establishing itself as the most trusted place for people and businesses to buy, sell, and use crypto. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The Coinbase Risk Team's mission is to accelerate Coinbase growth by enabling Coinbase to effectively and confidently manage the financial threats to both the business and to our users. You will join Coinbase Risk team focussed on building the end to end experience providing world class user experience using front end technologies and building the backend services using micro services architecture. You’ll create the multi-year roadmap for making engineering & platform development at Coinbase a joy. To help drive this roadmap, you’ll embed with our product teams and listen to their customer needs, working together to accelerate their efforts. What you’ll be doing (ie. job duties) : Implement the multi-year strategy for Risk engineering with the technical leadership on your team Coach your direct reports to have a positive impact on the organization and chart a fulfilling career path. Be a thoughtful technical voice and support your team in making diligent architectural decisions. Collaborate with engineers, designers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Work with our talent organization to source and hire amazing engineers who will expand the Coinbase culture and product. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Contribute to owning and delivering processes to drive engineering quality and meet our engineering SLAs. What we look for in you (ie. job requirements) : At least 10 years of experience in software engineering. At least 2 years of engineering management experience. Comfortable managing engineers working across frontend and backend technologies You have designed, built, and scaled production applications You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them. You’re passionate about building an open financial system that brings the world together. Nice to haves : You’ve built financial, high reliability or security systems. You’ve some exposure to online fraud prevention systems or built them in the past. PID : GPEM06IN *Answers to crypto-related questions may be used to evaluate your onchain experience Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We are seeking a highly experienced and talented Principal Engineer to join our team. This individual will be one of the most senior individual contributors at Coinbase and will play a crucial role in influencing across multiple areas. This person will mentor other ICs to promote technical excellence and professional growth. What you’ll be doing (ie. job duties): Influence and oversee large engineering efforts across various domains such as identity, payments, ledgering, risk, and AI Collaborate with other product leaders to establish and execute on vision & architecture strategies Help drive the unified vision for product platform services and API surface Lead the development and scaling of data stores and ledger systems within payment frameworks Implement best practices for building and maintaining large-scale systems What we look for in you (ie. job requirements): Minimum of 15+ years of experience Experience providing technical and strategic oversight for a high-performing global team of hundreds of engineers. Desire and ability to inspire, influence and drive change at all levels, across multiple XFN teams, VPs and C-Suite. Demonstrated experience in working with large-scale systems and solving technical problems with over multi-year, multi-billion dollar, and multi-organization impact. Excellent collaboration skills, with the ability to work effectively with cross-functional leaders and mentor other team members. Experience in the fintech sector, with crypto experience being a plus JOB ID: GPBE08IN Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Customer Support Supervisor, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics: contacts handled, first contact resolution rates, quality scores, and other KPIs. You will provide timely coaching to team members based on their performance against these metrics. Additionally, you will work closely with Workforce Management to ensure scheduling optimization and adherence. This includes conducting in-depth analyses of any performance gaps among team members. You will become a subject matter expert in Coinbase's operational processes and workflows. To perform your duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you’ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and quality metrics for your line of business/team members. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills. Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Continuously add value through effective project management, dedicated prioritization and efficient execution. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. What we look for in you (i.e. job requirements): Customer obsessed, motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base. Minimum of 6 years of relevant experience in financial services, technology and/or customer support. Minimum of 3 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions. Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines. Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day. Excellent communication skills (written, verbal, and in presentation format), ability to simplify complex topics for broad audiences. Willing to work from an office at Hyderabad, India. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Experience in project management, analytics or quality assurance. Degree in business, finance, customer experience and/or blockchain. Understanding of Google Workspace, JIRA, AWS, Salesforce Service Cloud. P56488 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹2,317,500 INR - ₹2,317,500 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As the Team Manager for Compliance at Coinbase, you'll lead a team of 10 - 15 analysts in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. You'll be the driving force behind our Anti-Money Laundering (AML) operations, leading a team of passionate professionals who are just as dedicated to making a difference as you are. In this critical role, you'll take charge of identifying areas for improvement and working closely with your team and cross-functional partners to develop and implement effective solutions that will help us meet our goals in a meaningful way. But that's not all – you'll also be responsible for building, growing, and managing a world-class team. As a natural leader with a passion for compliance and operations, you'll collaborate with other leaders, internal stakeholders, and outsourced vendor partners to ensure that our operations are scaling in a thoughtful, effective way. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you’ll be doing (ie. job duties): Hire, lead and develop a diverse, high performing team, setting up the organization for success through investments in career growth. Drive standard work while utilizing your Compliance background to collect feedback and drive upstream improvements to Policy & Procedures Drive weekly, monthly, and quarterly business reviews to instill customer focus and operational excellence culture across EDD teams Utilize your compliance experience in identifying the opportunity areas and suggest solutions to business problems In partnership with Compliance,Program Management, and other operational support partners (i.e. Workforce Management, Vendor Management, Analytics, Quality Assurance, etc.) you will create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations. What we look for in you (ie. job requirements): 4+ years of experience in managing analysts directly with a minimum of 2+ years of proven Enhanced Due Diligence (EDD) experience in financial services or technology organizations Working knowledge of laws, regulations, and risk management practices for financial services Strong communication skills and presence: ability to interface with internal and external teams Work in a cross-functional and matrixed environment Highly organized with meticulous attention to detail Proficient in PowerPoint/Google Slides and Excel/Google Sheets A BA/BS degree in business, finance, and other related fields Motivated by Coinbase's mission Nice to haves: Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Experience with or previous exposure to financial services regulators. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. G2694 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹2,590,500 INR - ₹2,590,500 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you’ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud P60173 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹3,419,600 INR - ₹3,419,600 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As the Team Manager for Compliance at Coinbase, you'll lead a team of 12 - 15 analysts in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. You'll be the driving force behind our Anti-Money Laundering (AML) operations, leading a team of passionate professionals who are just as dedicated to making a difference as you are. In this critical role, you'll take charge of identifying areas for improvement and working closely with your team and cross-functional partners to develop and implement effective solutions that will help us meet our goals in a meaningful way. But that's not all – you'll also be responsible for building, growing, and managing a world-class team. As a natural leader with a passion for compliance and operations, you'll collaborate with other leaders, internal stakeholders, and outsourced vendor partners to ensure that our operations are scaling in a thoughtful, effective way. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you’ll be doing (ie. job duties): Hire, lead and develop a diverse, high performing team, setting up the organization for success through investments in career growth. Drive standard work while utilizing your Compliance background to collect feedback and drive upstream improvements to Policy & Procedures Drive weekly, monthly, and quarterly business reviews to instill customer focus and operational excellence culture across TMS teams Utilize your compliance experience in identifying the opportunity areas and suggest solutions to business problems In partnership with Compliance,Program Management, and other operational support partners (i.e. Workforce Management, Vendor Management, Analytics, Quality Assurance, etc.) you will create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations. What we look for in you (ie. job requirements): Motivated by Coinbase’s mission 4+ years of experience in managing analysts directly with a minimum of 2+ years of proven TMS experience in financial services or technology organizations. Working knowledge of laws, regulations, and risk management practices for financial services. Strong communication skills and presence: ability to interface with internal and external teams; Work in a cross-functional and matrixed environment Highly organized with meticulous attention to detail Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Experience with or previous exposure to financial services regulators. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹2,590,500 INR - ₹2,590,500 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less
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