The Opportunity Incumbent should be sales professional who will be accountable and responsible for sales operations and collections in the assigned territory to achieve targeted sales volumes, value and net contributions by promotion and sales activity of Life Sciences group. Education Science Graduate/Post-Graduate with an MBA is preferable. Experience Minimum 5+ years experience in sales of Lab Chemicals or Consumables or Instruments. How you will thrive and create an impact Identify right set of customers, promote the products and achieve sales goals for the given territory. Sales presentations & discussions for product promotion at customer place. Customer development and management for sales and promotion, ensuring customer satisfaction. Key Account Management & working closely with Channel Distributors to achieve Sales and profitability Targets. Develops new business within geographic territory & with assigned clients. Implement business strategies successfully to grow profitable sales. Follows up diligently on leads received from other areas of the organization. Responsible for preparation of Sales Forecasts. Identify new key accounts, distributor/channel partners and direct trade opportunities. Visiting customers on a periodic manner and pitching products. Territory Development and driving the Sales Targets and bring out profit for the organization. Handling key account customers and develop them as profit centers. Coordinating the market development including requirement analysis and finalizing specifications Monitoring competitors products Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity Under general supervision, responsible for providing business analytics services to business unit(s). Develop new insights and understanding of business performance based on data and statistical methods. Analyze external market dynamics and other data sources to assess trends and assist consultants with developing actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Use data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making. POSITION PROFILE: (Basic Purpose of Position) We seek a highly analytical and proactive Supply Chain Analyst with expertise in network capacity planning, supply chain analytics, and master data management. This role is pivotal in optimizing supply chain operations, ensuring accurate and consistent data management, and supporting offshore logistics. The ideal candidate will leverage advanced predictive and prescriptive analytical tools and collaborate with cross-functional teams to enhance efficiency and achieve cost-saving objectives. MAJOR JOB DUTIES AND RESPONSIBILITIES: (List in order of importance) Network Capacity Planning Develop and maintain network capacity plans to align with organizational goals and offshore operational requirements.Monitor and analyze supply chain performance to identify bottlenecks and capacity constraints.Collaborate with internal stakeholders and external partners to forecast demand and optimize resource allocation.Provide actionable insights to improve the efficiency and resilience of the supply chain network.Prepare reports and present in monthly/weekly review meetings Analytics, Analysis And Reporting Build advanced analytical tools to predict supply chain performance and provide recommendations to improveLeverage analytical tools (e.g., Tableau, Power BI) to generate dashboards and reports for data-driven decision-makingEvaluate key performance indicators (KPIs) and recommend process improvements to achieve supply chain objectivesAnalyze cost drivers and propose strategies to reduce overall logistics and operational expenses Master Data Management (MDM) Manage and oversee the accuracy, consistency, and integrity of master data across all supply chain systems.Implement and enforce data governance policies and best practices.Partner with IT and operations teams to maintain and improve ERP and MRP systems.Conduct regular audits and updates to master data to ensure compliance with organizational standards. Collaboration And Support Work closely with procurement, logistics, and operations teams to streamline offshore supply chain processes.Serve as the primary point of contact for master data queries and network capacity issues.Provide training and support to teams on master data systems and supply chain planning tools.Support the implementation of new supply chain technologies and initiatives. QUALIFICATIONS (Education/Training, Experience, And Certifications) Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Industrial Engineering, or a related fieldStrong understanding of network capacity planning and master data management principlesMinimum 6 years of relevant supply chain analytics experienceStrong proficiency in data visualization tools (e.g., Tableau, Power BI) and MS ExcelProficiency in ERP and MRP systems (e.g., SAP, Oracle)Excellent analytical and problem-solving skills with a detail-oriented approachEffective communication and collaboration skills to work with diverse teams and stakeholdersCertifications through APICS (CSCP or CPIM) or in Lean / Six Sigma are a plus Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity: Avantor is looking for an Associate for the Customer Support team. It’s an entry level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess the nature of the problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. What we’re looking for Education: Post-secondary education or equivalent job experience; college degree preferred but not required. Experience: 0-3 years of experience in mining or commercial assay laboratory or related field required. Preferred Qualification: Computer skill and aptitude to operate a variety of computer software programs and systems is required. Exceptional communication and interpersonal skills. Display ability to be a strong team player. Excellent organizational skills. Skilled in relationship building is required How you will thrive and create an impact: Conducts sales calls in order to ascertain customer needs and/or to close sales. Seeks out new sales opportunities. Prepares expense reports. Prepares and evaluates territory reviews. Frequently travels to customer locations to evaluate onsite customer care needs. Continually enhances product knowledge as well as sales and customer applications skills. Maintains specific account records as required by management. Maintains awareness of territory and overall sales and profitability goals. Reports security and/or health and safety infractions or potential infractions in a timely manner and to the appropriate contacts. Performs other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity This position will act as the first contact for employee inquiries and collaborate with Senior Specialists on any complex concerns and are escalated accordingly. HR Operations Specialist will provide a response to the employees as per the agreed service level agreements and maintain professionalism throughout the interactions. This position will act as the first contact for employee inquiries and collaborate with Senior Specialists on any complex concerns and are escalated accordingly. HR Operations Specialist will provide a response to the employees as per the agreed service level agreements and maintain professionalism throughout the interactions. Job Details This position will act as the first contact for employee inquiries and collaborate with Senior Specialists on any complex concerns and are escalated accordingly HR Operations Specialist will provide a response to the employees as per the agreed service level agreements and maintain professionalism throughout the interactions Manage incoming inquiries, issues, and work requests related to HR policies, and standard HR processes and HR transactions Provide guidance to employees and managers on self-service transactions, Workday navigation, and policy interpretation Deliver on established standards and procedures for handling employee questions, transactions and administration of human resource programs, policies and processes Escalate and collaborate on issues, where required, through a formalized issue/inquiry escalation process within HR Operations Enter or retrieve data into/from Workday or other Management systems as required and follow-up to correct errors or missing/insufficient data Stay abreast with the policy and process changes in all areas of HR and utilize reference materials to assist in responding to employees Work with the HR operations leads and proactively review current processes for efficiency and identify improvements, standard operating procedures (SOPs), and best practices The role will be working to either US hours or European hours. Required Qualifications Minimum 2 years' experience in prior roles directly utilizing Workday Requires a bachelor's degree or equivalent work experience Working understanding of HR Principles, practices, and procedures Maintain a high degree of confidentiality with all HR information Preferred Qualifications Demonstrate service excellence and positive interpersonal relations when working with all other internal and external clients Ability to work collaboratively in a team environment Effective written and verbal communication skills Strong attention to detail Strong organizational skills and time management Desire and willingness to learn new tools, techniques, concepts, and methodologies Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity The incumbent is responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and presentations to channel partners/distributors. Manage the relationship with the channel partners/distributors. What we're looking for Education Science Graduates or Postgraduates / MBA are preferred. Experience Minimum of 8+ years of IVD sales experience required How you will thrive and create an impact Develops and executes territory plan to achieve revenue targets and control expenses. Works with channel partners where appropriate to drive specific opportunities. Establishes high-level customer and distributor relationship/intimacy by way of technical and business skills/competencies and situational fluency. Understands current customer processes and applications and communicates customer technology product requirements to internal stakeholders. Utilizes a variety of communication and engagement methodologies including quarterly business reviews, executive meetings and technical collaborations; ensures they meet the targeted number of face to face key account interactions per week. Demonstrates effective employee relationships built on trust, teamwork and accountability. Performs other duties as assigned with or without accommodation. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity Avantor is looking for a dedicated SAP Central Finance Consultant to optimize our Finance team support all Finance & Controlling processes. About The Role Avantor is looking for a dynamic, forward-thinking, and experienced SAP FICO Consultant to be a part of inhouse SAP Team in Pune. The position reports to Delivery Manager Pune and will have matrix alignment with offshore/onshore business partners. The team Pune (India) Global Business Center (GBC) IT Team patners with Avantor leadership teams in driving the Avantor Key Strategic Business Priorities. What we're looking for: Education Any Graduate Experience 7+ overall experience Qualifications Experience in SAP FI and CO modules (at least 5 years) - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Banking, Cost and Profit Center Accounting (CPA) and Internal Orders, CO-PA Experience in central finance and S/4 HANA is welcome(at least 1 year) Very good SAP FI/CO knowledge Understanding of accounting business processes Capacity to comprehend business forms from a client point of view Capacity to work in a group domain, viably cooperating with others Must be results-oriented Involvement with FI integration (company roll-out and data migration) focuses on other SAP based ERP module like SD, MM, HR, PP, and PM Least of 5 years of involvement with a full cycle implementation as well as in support projects Capacity to perform multiple tasks and deal with different expectations and undertakings simultaneously Accounting & controlling skills are a plus Preferred Qualifications: Minimum 7 years of SAP FICO experience Treasury exposure is a plus Experience in a Professional Services or Distribution company is an asset How you will thrive and create an impact: .The BSE is a member of Avantor GBC Pune IT Community and partner with global leaders both operations & finance in driving various key priorities like rollouts-enhancements-support. This position will also actively partner with multiple stakeholders including finance team on a day to day basis to meet the ongoing SAP support/rollout/enhancements. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity . The Opportunity: Senior Sales Executive - Pharma is responsible for implementing the business strategy for the JT Baker & Macron range of Pharma Products at the respective operational area to achieve annual budget & gross margins. What were looking for: Education: B.Sc. / M.Sc. (Chemistry) / B. Pharma or any other equivalent stream"‹ Experience: 5 - 8 years of sales experience in the Biopharma industry"‹ Preferred Skills/Qualifications Candidate with MBA / PGDM would be preferred Experience of handling key accounts / distributors"‹"‹ How you will thrive and create an impact: Formulate strategy for the territory &ensure delivery of business plan (sales plan) Responsible for achieving budgeted numbers of sales, net contribution & working capital Manage large key Accounts & key distributors to achieve the overall objective of sales numbers & customer satisfaction Responsible for territory growth and increasing market share of GMP products in line with company vision Establish business relationships at the decision making/Influence levels in all appropriate customer functional areas Collect market intelligence on competition and market trends and to provide feedback to marketing team to develop sales strategies Ensuring discipline in Hygiene parameter like SRCN, DSO etc. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity Avantor is looking for an Associate for the Customer Support team. Its an entry level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess the nature of the problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. What were looking for Education: Post-secondary education or equivalent job experience; college degree preferred but not required. Experience: 0-3 years of experience in mining or commercial assay laboratory or related field required. Preferred Qualification: Computer skill and aptitude to operate a variety of computer software programs and systems is required. Exceptional communication and interpersonal skills. Display ability to be a strong team player. Excellent organizational skills. Skilled in relationship building is required How you will thrive and create an impact: Conducts sales calls in order to ascertain customer needs and/or to close sales. Seeks out new sales opportunities. Prepares expense reports. Prepares and evaluates territory reviews. Frequently travels to customer locations to evaluate onsite customer care needs. Continually enhances product knowledge as well as sales and customer applications skills. Maintains specific account records as required by management. Maintains awareness of territory and overall sales and profitability goals. Reports security and/or health and safety infractions or potential infractions in a timely manner and to the appropriate contacts. Performs other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity A Reporting specialist primary responsibility is to collect, analyze, and present data and information to support decision-making processes within the process. You will work closely with various stakeholders and managers to understand their reporting needs and provide accurate and timely reports and insights. Education Bachelors or Masters degree in a relevant field (e.g., Analytics, Business Administration,Statistics, Mathematics, Computer Science,) Experience Minimum 2 years of experience in advanced excel reporting, Power BI, Power Apps,dashboard creation Preferred Qualifications: Proficient in exploring data beyond mere extraction from the system. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information. Expertise in utilizing data analysis, data visualization, and reporting tools, including but not limited to Excel and Power BI. Excellent attention to detail and accuracy in data analysis and reporting. Effective communication skills with the ability to present complex information clearly and concisely. Unyielding integrity and ability to work collaboratively in a cross-functional team environment. How will you thrive and create an impact: Goes beyond report preparation, demonstrating a logical understanding of data to identify anomalies and share insights with stakeholders. Collaborate with stakeholders to understand reporting requirements and objectives. Validate data from various sources, such as databases, spreadsheets, and internal systems. Analyze data to identify trends, patterns, and insights that can be used to drive business decisions. Develop and maintain a variety of reports, dashboards, and visualizations using reporting tools and software. Create and maintain automated reporting processes and workflows. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Effective communication skills to convey information clearly and concisely. Strong organizational and time management skills to handle multiple reporting requests and meet deadlines. Ensure compliance with data privacy and security regulations when handling sensitive information. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity Responsible for tax matters, such as planning, corporate restructuring projects, mergers and acquisitions related to transaction analysis, due diligence and post-merger integration. Manage implementations of tax planning projects and the integration of target companies into company's tax operations process. Maintain and manage SOX policies and procedures, structuring transactions, divestitures and other special projects. Manage a large team or multiple teams led by Managers and/or Supervisors. About The Role As the Director of Global Tax, you will be responsible for leading the global tax strategy, ensuring compliance with both direct and indirect taxes across all jurisdictions. You will lead a high-performing team and provide strategic oversight in tax compliance, transfer pricing, tax planning, and dispute resolution for a complex global organization with subsidiaries in multiple regions. What were looking for Education CA/US CPA required. Experience 15+ years of experience in managing direct and indirect tax teams in large, global organizations, with a focus on international tax and transfer pricing. Strong expertise in Transfer Pricing, International Tax, GST, and US GAAP reporting. Proven track record managing tax compliance and strategy across multiple regions. Strong leadership skills with experience supervising and mentoring staff. Excellent verbal and written communication skills, particularly with senior stakeholders. SAP ERP experience preferred. M&A experience is a plus. Familiarity with global tax compliance software and digital tax technologies is preferred. Professional judgment and the ability to make timely, informed decisions are essential. Who you are Lead and provide strong leadership in centralizing the global tax function for enhanced efficiency and compliance. Oversee direct and indirect tax compliance, filings, and reporting across all jurisdictions, ensuring timely and accurate submissions. Devise and implement transfer pricing policies, ensuring compliance with arms length pricing standards. Manage tax reporting under US GAAP, IFRS, Ind AS, and other local GAAPs. Lead tax dispute resolution processes and manage direct and indirect tax litigation strategies. Lead Tax audits, clear backlogs. Diligently work with auditors and tax authorities Design and optimize tax-efficient entity structures to enhance global tax positioning. Provide tax expertise in M&A, acquisitions, and corporate restructuring initiatives. Lead, mentor, and develop the Global Tax team, ensuring strong collaboration with stakeholders across the organization. Support special projects and ad hoc requests from AP, AR, Controllers, FP&A, and Internal Audit teams. Oversee and review the work of direct reports, including account reconciliations, journal entries, memos, and financial analyses. Lead the external and internal audit process for tax-related matters and ensure the accuracy of financial positions in the context of tax compliance. Ensure all controls are implemented and maintained as part of the Sarbanes-Oxley compliance process. Lead and drive various global tax projects and initiatives to improve efficiencies and streamline operations. Perform other duties as assigned. How you will create an impact You will have to maintain and manage SOX policies and procedures, structuring transactions, divestitures and other special projects. Manage a large team or multiple teams led by Managers and/or Supervisors. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity Pune (India) Avantor Business Center (ABC) Financial Planning & Analysis team partners with Avantor leadership teams in driving the Avantor Key Strategic Business Priorities. ABC FP&A team enables Avantor leadership team in effective decision making by providing timely, accurate and actionable insights globally for all the markets, regions, businesses, and functions. Finance Business Partner is a member of Avantor ABC Pune FP&A family and partner with global leaders both operations & finance in driving various key priorities such as IOP, Forecast, and month end performance analysis etc by dealing with various functional areas of finance such as Cost Controlling, Productivity, Capex etc. This position will also actively partner with multiple stakeholders including operations team on a day to day basis to meet the ongoing business requirements. Finance Business Partner is expected to act as process champion/Subject Matter Expert of the assigned area and proactively enable his/her business partners in effective decision making by providing necessary insights by assessing Past & Current performance of the business. The Finance Business Partner is accountable to deliver defined Service Line Agreements (SLA) of his/her role and assist Pune FP&A leadership team in managing the lean culture of the organization and create global impact through change projects that drive automation, standardization, digitization, and analytics. This position Works on highly complex assignments with extensive latitude for independent judgment. This position requires strong business partnering skills with in-depth finance / business acumen, data management, reporting and analysis expertise, influencing and change management skills. The position reports to Manager/Team Lead of Financial Planning & Analysis at Avantor Business Center (ABC) Pune and will have matrix alignment with onshore business partners. Major Job Duties And Responsibilities Business Partnering Act as Finance Business Partner for Operations team for the Corp Functions like Legal, HR, IT, Marketing & Selling heads at executive level, understanding the key priorities of business/function and Providing insights with forward-looking analysis and initiate discussions/reviews with business partners to enable them in taking key business decisions. Analyzing trends & providing proactive recommendations to the finance leadership team by highlighting potential business risks & opportunities. Partner with Finance/Operations leadership on ad hoc projects/reporting as per the ongoing business requirements. Assessing the existing KPI’s/reports of assigned businesses/functions, identifying the gaps in current process, proposing necessary changes to business partners and playing an active role in implementing the proactive mechanisms in measuring & driving business results. Driving Key Processes Act as Subject Matter Expert (SME) of function/business and support leadership team in driving functional costs planning, forecasting & month end closures processes at global level. Assisting Pune FP&A manager to set up FP&A framework. Working Closely with Finance/Operations leads and provide insights in all the key areas of finance including Functional cost, Opex/Capex . Prepare weekly/monthly Management Review decks for leadership team by highlighting the outliers, collobarating with operations/finance teams in understanding the drivers behind the variances, providing necessary commentaries on the business performance. Actively involve in performance review discussions with Finance/Operations leadership teams and providing necessary suggestions to the leadership team on the way forward approach. Assisting finance leadership in driving the key business-specific /global initiatives. Operational/Functional Excellence Take a lead in establishing Global Standardized Reporting for various businesses/functions. Closely Working with leadership teams in adopting the ABS practices for finance. Collaborate with other team members, identify & implement process simplifications/ improvements. Adopt the best/standard practices across teams. Prepare necessary process documentation of all the deliverables and periodical review of the existing documentation and making necessary changes to ensure the latest business changes are incorporated. Prepare financial analysis for various “what if” scenarios and sensitivity analysis in analyzing the business impact. Mentoring Coach and mentor new team members to make them successful in their respective role by assisting them in new transitions, having knowledge sharing sessions etc. QUALIFICATIONS (Education/Training, Experience And Certifications) Master’s degree in accounting or finance. CA/ICWAI/CPA/MBA Finance from reputed universities. Minimum 8-10 years of experience in finance and/or accounting related fields, Minimum 5 years of FP&A experience, preferably in MNC’s Captive Finance Shared Services Organizations/Global Centers. Prior experience in Working with Pharma companies preferred. Six Sigma or Lean training preferred. Minimum 3 years of Working knowledge of the Functional cost management (headcount cost planning, Expertise in handling G&A functions like Legal,HR, IT, Marketing & selling costs ) budgeting/forecasting & variance anaysis at global or business unit/ regional level is mandatory. Business Partnering Experience in leveraging financial and business systems to monitor business activities and aid in decision making. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity The incumbent will be responsible for achieving the annual sales targets by focusing on promotion and sales activity of Diagnostic portfolio which includes 3 Part cell counters, semi auto biochemistry analyser, Elisa Reader/Washer, Electrolytes, POCT machines and their respective reagents and kits & Rapid test kits also. Along with this the consumables portfolio of preanalytics, BCT, containers etc. What We’re Looking For Education: Science Graduates or Postgraduates / MBA are preferred,B.E./ B.Tech. Experience: 5 - 8 years Experience in Industry and 2 to 3 years of experience in sales of Haematology reagents How You Will Thrive And Create An Impact Achieve budgeted product mix sales and collections. Provide technical details of the products to the customers. Participate in tenders, preparation of bids. Manage channel sale partners in the territory. Ensure online updation of data and implementation of MIS and systems for control and measurement. Provide transfer price to Regional Manager. Incumbent might sell some products below the pricing norms provided by marketing function, but has to maintain the net contribution. In case he/she wants to sell below the NC level, has to seek approval of the supervisor. Identify competitors in their territory and gather information about their activities. Report to the Manager on weekly basis and provide update on the activities performed. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity: POSITION PROFILE: (Basic Purpose of Position) Pune (India) Global Business Center (ABC) Financial Planning & Analysis/Supply Chain Analytics team, partners with Avantor leadership teams in driving the Avantor Key Strategic Business Priorities. ABC FP&A/Manufacturing team enables Avantor leadership team in effective decision making by providing timely, accurate and actionable insights globally for all the markets, regions, businesses, and functions. Finance Business Partner – Manufacturing & Distribution Finance, partners with global leaders both Manufacturing operations & finance in driving various key strategic Manufacturing priorities of Avantor. This position also actively partners with multiple stakeholders including supply chain leadership team on a day-to-day basis to meet the ongoing business requirements. This position is responsible to act as process champion/Subject Matter Expert of manufacturing & distribution finance and enable the Global Supply chain team in effective decision making by providing necessary insights by assessing Past & Current performance of the business and provide necessary support in building plans/forecasts. This position is also expected to partner with supply chain/Manufacturing leadership team in driving various key projects which improves savings opportunities for the organization. This position is responsible to create new reports as per the dynamic business requirements, drive Simplification, standardization of various existing key reports that provides insights on plant performance, validation of cost improvement projects. This position requires strong business partnering skills with in-depth manufacturing finance/ business acumen, data management, reporting and analysis expertise, influencing and change management skills. The position directly reports to Leadership team at Global Business Center (ABC) Pune and will have matrix alignment with onshore business partners. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Business Partnering/Transformation  Act as Finance Business Partner for Operations (Manufacturing & Distribution) team, overall responsibility for delivering Financial, Cost and Compliance controls of manufacturing & distribution plants as well as working with the plant & distribution operation team & finance leadership to achieve all KPI's of the plant.  preparation, consolidation of the MOR (Monthly Operating Review) pack & presentation of all the factory site metrics to the leadership team, Implementation of the proposed action points in the coming months. Factory site metrics include Headcount, Direct and Indirect spend, Inventory, Freight, Productivity savings, under & over absorptions, manufacturing variance etc.  Preparation of monthly & quarterly forecast figures (Hours, Absorption cost, Conversion cost, projected headcount requirement to meet the volume.) and submit them to finance leadership team.  Supporting the site on preparation, review, and submission of the Annual operating plan.  Actively involved in performance review discussions with Operations leadership teams and providing necessary suggestions to the leadership team on the way forward approach  Review & forecast of CAPEX requirement for the sites & actual saving realization tracking. Taking necessary action to capitalize the Asset under construction by partnering with project managers & COTA team.  Ensuring the right Standard cost is calculate for existing & new product. Reviewing the revaluation impact before releasing the Standard cost.  Partner with Inventory leader, demand planner & sourcing leader & putting proper controller in place to optimize inventory & maintain the required inventory reserve  Responsible for month end closing activity by ensuring all the actual cost & accruals are booked correctly.  Assisting leadership in driving the key business-specific /global initiatives. Operational/Functional Excellence  Take a lead in establishing Global Standardized Reporting  Closely Working with leadership teams in adopting the ABS practices.  Collaborate with other team members, identify & implement process simplifications/ improvements. Adopt the best/standard practices across teams.  Prepare necessary process documentation of all the deliverables and periodical review of the existing documentation and making necessary changes to ensure the latest business changes are incorporated.  Prepare financial analysis for various “what if” scenarios and sensitivity analysis in analyzing the business impact. Mentoring  Coach and mentor new team members to make them successful in their respective role by assisting them in new transitions, having knowledge sharing sessions etc. QUALIFICATIONS (Education/Training, Experience and Certifications)  Master’s degree in accounting or finance. CA/ICWAI/CPA/MBA Finance from reputed universities.  6+ years of experience in Finance preferably in FP&A from MNC’s Captive Finance Shared Services Organizations/Global Centers.  Minimum 5 Years of experience in Supply Chain Finance specially in manufacturing finance at a global/business unit level.  Prior working experience in MNC’s Captive Shared Services Organizations/Global Centers or in Indian reputed Product based manufacturing companies.  Prior experience in supply chain analytics for Pharma/ lab supplies industry, chemical research, chemical technology or automobile companies preferred.  Six Sigma or Lean training preferred, but not mandatory.  A working knowledge of the wide-ranging aspects of the supply chain such as sourcing logistics, product costing, spend analytics, should cost anlaysis etc. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)  Working experience in manufacturing & Warehouse environment is mandatory  Transformation mindset - Open to accept, adopt, absorb the change in way of working, structure and Content.  Comfortable working in a matrix environment with multiple stakeholders. Ability to work with executives, managers, and stakeholders from various regions/functions.  Strong presentation skills and able to sell Avantor capabilities and expertise to suppliers.  Ability to organize, conduct projects and to analyze and solve issues at professional levels  Excellent interpersonal, communication, analytical skills; demonstrated leadership abilities, and the ability to manage multiple priorities of the leadership in a highly dynamic & fast paced environment.  Strong Analytical and business skills - Ability to crunch big data and effectively provide recommendation to the leadership  Computer Proficiency with strong ERP knowledge preferably SAP, MS Office, Tableau, Alteryx, QlikView, Power BI etc.  Strong affinity with LEAN processes and tools.  Strong interpersonal, communication skills.  Independent, self-starter, highly motivated. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity: The Credit Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to strike a balance between maintaining trustful relationships, and ensuring timely payment there by reducing past due and influencing DSO numbers positively. Skills and experience matching that resolves customer-billing problems and maintains accounts receivable delinquency, applying good customer service in a timely manner and maintaining healthy pastdue trending on the portfolios Collect customer payments in accordance with payment due dates Reviews and prioritizes open accounts for collection efforts Role of mentor and back up for the associates incharge of and bringing them up the learning curve Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment Making outbound collection calls in a professional manner while keeping and improving customer relations. Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented. Based on customer responses, recommend and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage Avantor associates from other departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied. When necessary, escalate collection problems to CFS Management and/or Sales Team to assist in collection/resolution process Approve and authorize release of orders according to credit line and payment history within established guidelines. Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team. Work on special projects, e.g., account clean up, as needed Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements Process Payments & Refunds as applicable Resolve billing and customer credit issues Update account status records and collections effort Report on collection activity and accounts receivable status Mail correspondence to customers to encourage payment of delinquent accounts. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity: Under limited supervision, obtain revenue by verifying transaction information; compute charges and refunds; prepare and mail invoices; identify delinquent accounts and insufficient payments. Collect revenue by reminding delinquent accounts; notify customers of insufficient payments. Pay invoices by verifying transaction information; schedule and prepare disbursements; obtain authorization of payment. Resolves account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments. The Subject Matter Expert role is responsible for identifying and finding end to end solutions in fixing process gaps and ensuring timely payment from customer on outstanding accounts receivable dollars there by enabling smooth transition from order entry to cash experience for various customer segments and global strategic portfolios. The role also includes rendering training for new joiners and take part in strategic process related initiatives and problem solving exercises. Will have to strike a balance between maintaining trustful relationships with customer portfolio and team members, and ensuring timely payment there by reducing past due and influencing DSO numbers positively. These jobs make the transformations work within the regions and implement new ways of working. Ability to take part in various strategic initiatives related to continuous improvement, learning & training of team members, take lead of small projects and customer problem solving exercises. Skills and experience matching that resolves customer-billing problems and maintains accounts receivable delinquency, applying good customer service in a timely manner and maintaining healthy pastdue trending on the portfolios Collect customer payments in accordance with payment due dates Reviews and prioritizes open accounts for collection efforts Role of mentor and back up for the associates incharge of and bringing them up the learning curve Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment Making outbound collection calls in a professional manner while keeping and improving customer relations. Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented. Based on customer responses, recommend and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage VWR associates from other departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied. When necessary, escalate collection problems to CFS Management and/or Sales Team to assist in collection/resolution process Approve and authorize release of orders according to credit line and payment history within established guidelines. Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team. Work on special projects, e.g., account clean up, as needed Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements Process Payments & Refunds as applicable Resolve billing and customer credit issues Update account status records and collections effort Report on collection activity and accounts receivable status Mail correspondence to customers to encourage payment of delinquent accounts. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

The Opportunity: POSITION PROFILE: (Basic Purpose of Position) Pune (India) Global Business Center (ABC) Financial Planning & Analysis/Supply Chain Analytics team, partners with Avantor leadership teams in driving the Avantor Key Strategic Business Priorities. ABC FP&A/Manufacturing team enables Avantor leadership team in effective decision making by providing timely, accurate and actionable insights globally for all the markets, regions, businesses, and functions. Finance Business Partner Manufacturing & Distribution Finance, partners with global leaders both Manufacturing operations & finance in driving various key strategic Manufacturing priorities of Avantor. This position also actively partners with multiple stakeholders including supply chain leadership team on a day-to-day basis to meet the ongoing business requirements. This position is responsible to act as process champion/Subject Matter Expert of manufacturing & distribution finance and enable the Global Supply chain team in effective decision making by providing necessary insights by assessing Past & Current performance of the business and provide necessary support in building plans/forecasts. This position is also expected to partner with supply chain/Manufacturing leadership team in driving various key projects which improves savings opportunities for the organization. This position is responsible to create new reports as per the dynamic business requirements, drive Simplification, standardization of various existing key reports that provides insights on plant performance, validation of cost improvement projects. This position requires strong business partnering skills with in-depth manufacturing finance/ business acumen, data management, reporting and analysis expertise, influencing and change management skills. The position directly reports to Leadership team at Global Business Center (ABC) Pune and will have matrix alignment with onshore business partners. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Business Partnering/Transformation Act as Finance Business Partner for Operations (Manufacturing & Distribution) team, overall responsibility for delivering Financial, Cost and Compliance controls of manufacturing & distribution plants as well as working with the plant & distribution operation team & finance leadership to achieve all KPI's of the plant. preparation, consolidation of the MOR (Monthly Operating Review) pack & presentation of all the factory site metrics to the leadership team, Implementation of the proposed action points in the coming months. Factory site metrics include Headcount, Direct and Indirect spend, Inventory, Freight, Productivity savings, under & over absorptions, manufacturing variance etc. Preparation of monthly & quarterly forecast figures (Hours, Absorption cost, Conversion cost, projected headcount requirement to meet the volume.) and submit them to finance leadership team. Supporting the site on preparation, review, and submission of the Annual operating plan. Actively involved in performance review discussions with Operations leadership teams and providing necessary suggestions to the leadership team on the way forward approach Review & forecast of CAPEX requirement for the sites & actual saving realization tracking. Taking necessary action to capitalize the Asset under construction by partnering with project managers & COTA team. Ensuring the right Standard cost is calculate for existing & new product. Reviewing the revaluation impact before releasing the Standard cost. Partner with Inventory leader, demand planner & sourcing leader & putting proper controller in place to optimize inventory & maintain the required inventory reserve Responsible for month end closing activity by ensuring all the actual cost & accruals are booked correctly. Assisting leadership in driving the key business-specificglobal initiatives. Operational/Functional Excellence Take a lead in establishing Global Standardized Reporting Closely Working with leadership teams in adopting the ABS practices. Collaborate with other team members, identify & implement process simplifications/ improvements. Adopt the best/standard practices across teams. Prepare necessary process documentation of all the deliverables and periodical review of the existing documentation and making necessary changes to ensure the latest business changes are incorporated. Prepare financial analysis for various what if scenarios and sensitivity analysis in analyzing the business impact. Mentoring Coach and mentor new team members to make them successful in their respective role by assisting them in new transitions, having knowledge sharing sessions etc. QUALIFICATIONS (Education/Training, Experience and Certifications) Masters degree in accounting or finance. CA/ICWAI/CPA/MBA Finance from reputed universities. 6+ years of experience in Finance preferably in FP&A from MNCs Captive Finance Shared Services Organizations/Global Centers. Minimum 5 Years of experience in Supply Chain Finance specially in manufacturing finance at a global/business unit level. Prior working experience in MNCs Captive Shared Services Organizations/Global Centers or in Indian reputed Product based manufacturing companies. Prior experience in supply chain analytics for Pharma/ lab supplies industry, chemical research, chemical technology or automobile companies preferred. Six Sigma or Lean training preferred, but not mandatory. A working knowledge of the wide-ranging aspects of the supply chain such as sourcing logistics, product costing, spend analytics, should cost anlaysis etc. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Working experience in manufacturing & Warehouse environment is mandatory Transformation mindset - Open to accept, adopt, absorb the change in way of working, structure and Content. Comfortable working in a matrix environment with multiple stakeholders. Ability to work with executives, managers, and stakeholders from various regions/functions. Strong presentation skills and able to sell Avantor capabilities and expertise to suppliers. Ability to organize, conduct projects and to analyze and solve issues at professional levels Excellent interpersonal, communication, analytical skills; demonstrated leadership abilities, and the ability to manage multiple priorities of the leadership in a highly dynamic & fast paced environment. Strong Analytical and business skills - Ability to crunch big data and effectively provide recommendation to the leadership Computer Proficiency with strong ERP knowledge preferably SAP, MS Office, Tableau, Alteryx, QlikView, Power BI etc. Strong affinity with LEAN processes and tools. Strong interpersonal, communication skills. Independent, self-starter, highly motivated.

The Opportunity Sr. Product Manager – Lab Consumables is responsible for the management of specific product lines within the Avantor Performance Materials brand(s) wherein incumbent has full accountability for local implementation of marketing strategies within the country. Prepare marketing plan for Consumable portfolio of Lab business for the year and ensure implementation through the sales team. He/She will drive all marketing campaigns and along with sales team, be responsible to deliver the sales objectives. He/She will also be responsible for new product introductions, provide forecast to SCM for stock management, define price and positioning strategy of every product groups of VWR consumable. Individual Contributor Role with PAN India responsibility for Promotion and sales of Lab Consumables in coordination with the sales team. Education What we’re looking for: Bachelor’s degree in science related field MBA /PGDM in Marketing Experience At least 12-15 years of Product Manager experience in Consumables. Preferred Skills/Qualifications/ Abilities Working knowledge of Life science industry Able to think strategically, while also possessing the tactical skills to implement work processes Ability to create and implement business plans and strategies Good experience of designing & executing product campaigns, road shows, etc Relevant scientific skills – to assess the technology and innovation of products and the application for our customers Detail oriented; strong analytical and problem-solving skills. Ability to communicate effectively with leadership team, suppliers and internal & external customers Ability to work cross functionally with all departments including sales, marketing, applications, operations and regulatory Good negotiation skills High emotional intelligence in dealing with internal and external stakeholders. Adept at solving problems for internal stakeholders and customers in a fast-paced environment. High level of professionalism and good judgment High result orientation How You’ll Thrive And Create And Impact Create and implement strategic plan for assigned portfolios including but not limited to further penetration of existing products, new supplier acquisition and product line expansion Leads product marketing efforts to drive profitable sales growth through field sales team. Assesses the market of innovative technical developments by both suppliers and competitors and determining our customer’s requirements for these innovations Maintain regular interaction with all functional groups to improve product quality, identify cost reduction and consolidation opportunities, and ensure forecast accuracy and other business initiatives Provide routine product management activities for products: Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity This position will assist in performing close activities, balance sheet reconciliations and ad-hoc accounting and reporting tasks. He/she will also ensure that accounting/reporting is performed in line with underlying SOX compliances and global accounting policies. Major Job Duties And Responsibilities Statutory Accounts Independently lead statutory audit & statutory accounts preparation in accordance with Local GAAP including extended trail balance, reconciliation to USGAAP accounts and notes to the financial statements. Preparation of Directors and Strategic report in line with annual legal requirements with collaboration from senior leadership. Filing statutory accounts with regulatory offices. Legal compliance for changes in directors, legal name, business address with the registrar or respective authorities. Dividend computations, variance review file and folder management. Manage internal and external reviews, conduct board meetings for adoption of financial statements and closing procedures for statutory audit. Taxation Coordination with external consultant and provide data & tax working for preparation of CIT return. Company Tax return review and true-up posting and communication to Corporate Tax. Preparation of estimated advance tax liability and maintain tracker for tax payments. GAAP Ensuring that the business complies with corporate accounting policies (USGAAP) and local statutory GAAP. Review of the month end close accounts and local GAAP reporting information. Local statutory foreign exchange memo and hedge accounting compliance. Other Statistics reporting. Preparation of transfer pricing reports and filing with tax office. Collate information and share for group operations, Treasury, Tax, Legal, HR, Internal Audit, and Insurance etc. Feedback to and where necessary involvement in the development of improved financial reporting systems on an ongoing basis. Collaborate with FP&A Finance colleagues to analyse expense trends and current operational events to be disclosed in directors and other part of financial statement. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job assigned to this job. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity Responsible for selling to new channel partners/distributors and cross/up/repeat sales to existing channel partners/distributors. Maintain existing relationships with organizations distributing products, services and/or solutions. Deliver product demonstrations, sales bids and presentations to channel partners/distributors. Manage the relationship with the channel partners/distributors. What We're Looking For Education : Science Graduate/Post-Graduate. An MBA will be preferred. Experience : Minimum 5+ years of experience in sales of Lab Chemicals or Consumables, or Instruments. How You Will Thrive And Create An Impact Develops and executes territory plan to achieve revenue targets and control expenses. Works with channel partners where appropriate to drive specific opportunities. Establishes high-level customer and distributor relationship/intimacy by way of technical and business skills/competencies and situational fluency. Understands current customer processes and applications and communicates customer technology product requirements to internal stakeholders. Utilizes a variety of communication and engagement methodologies including quarterly business reviews, executive meetings and technical collaborations; ensures they meet the targeted number of face to face key account interactions per week. Demonstrates effective employee relationships built on trust, teamwork and accountability. Performs other duties as assigned with or without accommodation. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity Avantor is looking for a Customer Service Representative for the UK Admin team. It's an intermediate-level position. The associate is responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. What We’re Looking For Education: High school diploma required; Bachelor’s degree a plus. Experience: 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.). Preferred Qualifications Strong communication skills, both verbal and written Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently Proven problem-solving skills and resourcefulness Ability to manage multiple priorities in a fast-paced and complex environment Good organization and time management skills Attentive and active listening abilities Ability to maintain composure and positive attitude during difficult times Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors Familiarity with SAP system helpful In Quebec, bilingual (English and French), verbal and written. How Will You Thrive And Create An Impact Maintains and attracts potential customers by handling inbound sales and customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network. Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders. Owns the customer request and experience from initiation to conclusion. Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information. Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth. Follows up with Sales Department, suppliers, and customers on any outstanding issues. Looks for opportunities to provide solutions. Makes recommendations on areas for process improvement. Make decisions based on policies and past precedence, seeking guidance as necessary. Accountable to performance metrics such as schedule adherence, productivity standards and quality standards. Performs other duties as assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less