The Opportunity Entry level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. Job Description Avantor is looking for an Associate for the Customer Support team. It’s an entry level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess the nature of the problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. What We’re Looking For Education: Post-secondary education or equivalent job experience; college degree preferred but not required. Experience: 0-3 years of experience in mining or commercial assay laboratory or related field required. Preferred Qualification Computer skill and aptitude to operate a variety of computer software programs and systems is required. Exceptional communication and interpersonal skills. Display ability to be a strong team player. Excellent organizational skills. Skilled in relationship building is required How You Will Thrive And Create An Impact Conducts sales calls in order to ascertain customer needs and/or to close sales. Seeks out new sales opportunities. Prepares expense reports. Prepares and evaluates territory reviews. Frequently travels to customer locations to evaluate onsite customer care needs. Continually enhances product knowledge as well as sales and customer applications skills. Maintains specific account records as required by management. Maintains awareness of territory and overall sales and profitability goals. Reports security and/or health and safety infractions or potential infractions in a timely manner and to the appropriate contacts. Performs other duties as assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Team Lead who will be responsible for carving out various strategies along with the team members to ensure the past due trending on the portfolio in charge is kept in good standing by collecting cash. This role will be a full-time position based out of our Coimbatore, India office . The job involves managing and guiding a team of A/R Collections team. The key role is to resolve customer disputes over receivables more effectively, arrange customer meetings, work with various internal teams, and streamline customer’s accounts receivable processes by providing resolution to the issues. The work includes a combination of voice and non-voice follow-up with internal and external teams. What we’re looking for Experience: 3+ years of Experience in Accounts receivable Collections with Team Handling Should be Flexible to work night shifts and working from the office How you will thrive and create an impact Lead a team of collections analysts and prioritize the portfolio based on various worklists and ensure timely cash collections based on the credit term extended to the customers. Guide the team and enable to achieve and exceed the set target. The role involves engaging in problem-solving exercises and fixing root cause problems related to AR aging and fixing recurring issues. Contacting and working together with billing team, cash applications problems, warehouses and vendors for stock check, stock adjustment, return initiation, Proof of delivery, credit release etc as per escalation matrix Liaising with internal Avantor teams like Pricing, Sales, CMD, Customer service, AP, B2B, Cash Applications in order to resolve the dispute case and prevent the recurrences of similar errors Root cause and trending analysis of disputes, suggesting and implementing corrective and preventive measures Manage day-to-day activities with the team. Respond to customers on any process related queries and manage stakeholder/customer escalations. Perform quality check on the A/R follows and other established metrics of the process Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s. Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc. Develop processes to improve productivity and quality of the team Participate in the new pilots projects & work towards proper transition of knowledge to team and participate in other strategic initiatives Assume responsibility for staff training and education as well as career development Identify and present solutions for process improvements Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity Avantor is looking for a Sales Application Support Specialist – German Language. The associate will be responsible for providing both pre- and post-sales technical support to customers and sales associates via telephone, email, and live chat. Our team comprises experts from various scientific fields within Life Sciences. What We’re Looking For Education: Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or an equivalent life science discipline. Experience 0-2 years of experience working in Life science-related industry (ex: molecular/ microbiology labs). Language Proficiency: Proficient in German (Level B1/B2 preferred) Preferred Qualification Communication Skills: Excellent communication skills with telephone etiquette. Team Player: Strong team player with a drive for results. Customer-Centric Approach: Ability to provide accurate information in a user-friendly manner to both technical and non-technical purchasers. Sales Awareness: Understanding of the sales process and commercial aspects of the service, with attention to detail and accuracy. Analytical Skills: Ability to comprehend technical enquiries, analyze customer requirements, and ensure complete information before formulating responses. Competencies Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adherence to Avantor’s policies, procedures, rules, and guidelines Upholding Avantor Culture and Values How You Will Thrive And Create An Impact Technical Support: Offer first-line technical information about our product range to customers via hotline or email. Enquiries are allocated among team members to leverage their technical expertise, with an emphasis on expanding knowledge and addressing diverse queries. Sales Enhancement: Maximize sales opportunities through technical assistance by: Providing product specifications and application support Checking product compatibility Identifying products based on end-user applications Suggesting alternatives for unavailable products Upselling products and services where feasible Database Maintenance: Maintain a comprehensive database of supplier product information, specifications, and certificates. Relationship Building: Foster strong relationships with Avantor sales staff and customer service associates to ensure seamless service delivery. Perform Under Pressure: Deliver results under pressure, adhering to agreed service levels and following through on all commitments. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

The Opportunity Incumbent should be sales professional who will be accountable and responsible for sales operations and collections in the assigned territory to achieve targeted sales volumes, value and net contributions by promotion and sales activity of Life Sciences group. What were looking for Education Science Graduate/Post-Graduate with an MBA is preferable. Experience Minimum 5+ years experience in sales of Lab Chemicals or Consumables, or Instruments. How you will thrive and create an impact Identify right set of customers, promote the products and achieve sales goals for the given territory . Sales presentations & discussions for product promotion at customer place. Customer development and management for sales and promotion, ensuring customer satisfaction. Key Account Management & working closely with Channel Distributors to achieve Sales and profitability Targets. Develops new business within geographic territory & with assigned clients. Implement business strategies successfully to grow profitable sales. Follows up diligently on leads received from other areas of the organization. Responsible for preparation of Sales Forecasts. Identify new key accounts, distributor/channel partners and direct trade opportunities. Visiting customers on a periodic manner and pitching products. Territory Development and driving the Sales Targets and bring out profit for the organization. Handling key account customers and develop them as profit centers. Coordinating the market development including requirement analysis and finalizing specifications Monitoring competitors products Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Team Lead who will be responsible for carving out various strategies along with the team members to ensure the past due trending on the portfolio in charge is kept in good standing by collecting cash. This role will be a full-time position based out of our Coimbatore, India office . The job involves managing and guiding a team of A/R Collections team. The key role is to resolve customer disputes over receivables more effectively, arrange customer meetings, work with various internal teams, and streamline customers accounts receivable processes by providing resolution to the issues. The work includes a combination of voice and non-voice follow-up with internal and external teams. What were looking for " Experience3+ years of Experience in Accounts receivable Collections with Team Handling Should be Flexible to work night shifts and working from the office How you will thrive and create an impact " Lead a team of collections analysts and prioritize the portfolio based on various worklists and ensure timely cash collections based on the credit term extended to the customers. Guide the team and enable to achieve and exceed the set target. The role involves engaging in problem-solving exercises and fixing root cause problems related to AR aging and fixing recurring issues. Contacting and working together with billing team, cash applications problems, warehouses and vendors for stock check, stock adjustment, return initiation, Proof of delivery, credit release etc as per escalation matrix Liaising with internal Avantor teams like Pricing, Sales, CMD, Customer service, AP, B2B, Cash Applications in order to resolve the dispute case and prevent the recurrences of similar errors Root cause and trending analysis of disputes, suggesting and implementing corrective and preventive measures Manage day-to-day activities with the team. Respond to customers on any process related queries and manage stakeholder/customer escalations. Perform quality check on the A/R follows and other established metrics of the process Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs. Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc. Develop processes to improve productivity and quality of the team Participate in the new pilots projects & work towards proper transition of knowledge to team and participate in other strategic initiatives Assume responsibility for staff training and education as well as career development Identify and present solutions for process improvements Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

The Opportunity Avantor is looking for a Sales Application Support Specialist- French Language. The associate will be responsible for providing both pre- and post-sales technical support to customers and sales associates via telephone, email, and live chat. Our team comprises experts from various scientific fields within Life Sciences. What were looking for Education: Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or an equivalent life science discipline. Experience: 0-2 years of experience working in Life science-related industry (exmolecular/ microbiology labs). Language Proficiency: Proficient in French (Level B1/B2 preferred) Preferred Qualification: Communication Skills: Excellent communication skills with telephone etiquette. Team Player: Strong team player with a drive for results. Customer-Centric Approach: Ability to provide accurate information in a user-friendly manner to both technical and non-technical purchasers. Sales Awareness: Understanding of the sales process and commercial aspects of the service, with attention to detail and accuracy. Analytical Skills: Ability to comprehend technical enquiries, analyze customer requirements, and ensure complete information before formulating responses. Competencies: Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adherence to Avantors policies, procedures, rules, and guidelines Upholding Avantor Culture and Values H ow you will thrive and create an impact: Technical Support: Offer first-line technical information about our product range to customers via hotline or email. Enquiries are allocated among team members to leverage their technical expertise, with an emphasis on expanding knowledge and addressing diverse queries. Sales Enhancement: Maximize sales opportunities through technical assistance by: Providing product specifications and application support Checking product compatibility Identifying products based on end-user applications Suggesting alternatives for unavailable products Upselling products and services where feasible Database Maintenance: Maintain a comprehensive database of supplier product information, specifications, and certificates. Relationship Building: Foster strong relationships with Avantor sales staff and customer service associates to ensure seamless service delivery. Perform Under Pressure: Deliver results under pressure, adhering to agreed service levels and following through on all commitments. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer L0 - Scheduling and Alerting, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation- lets talk! Reporting to the Sr. Manager of IT Services, the IT Engineer Associate is responsible for supporting multiple applications across the organization, which include Windows, AD, Citrix, Office 365 and additional applications like PagerDuty, Redwood CPP that you will be trained. As a member of our well-respected IT team, you will enjoy a wide variety of self-directed work within a supportive team environment. A positive attitude with the desire to focus on and please the customer, including the ability to quickly understand the customers point of view, will be key success factors in your role. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

The Opportunity Avantor is looking for a Senior Data Custodian for the Global Data Management team. He/She should be able to work under limited supervision. He/She should have the ability to organize, interpret, and present data to assist management in the evaluation of business performance and understanding of the customer experience. He/She should be responsible for creating customer/supplier accounts in SAP, thoroughly validating customer addresses, and maintaining account details. What were looking for Education Bachelors degree, preferably in Computer Engineering, Computer Science, Industrial Engineering/Operations Research, Statistics, Mathematics, Management Information Systems, Supply Chain Management, or a related field; or equivalent experience. Experience: 1-3 years applicable experience, preferably in product or sales data management, ACCESS experience. Preferred Qualification: High-level proficiency in Microsoft Office, Excel, etc Comprehensive knowledge of VWR systems is a plus Knowledge of SAP systems a plus Basic knowledge of VBA a plus Knowledge of Salesforce a plus Excellent analytical and communication skills (both written and oral) Excellent time management skills, ability to multi-task effectively, and comfortable working in a fast-paced, dynamic environment without close guidance or supervision. Knowledge of best practices and principles for data modeling, dashboards, report design, analytics, and data mining. Ability to organize, interpret, and present data to assist management in the evaluation of business performance and understanding of the customer experience. Strong data extraction skills required Strong interpersonal and presentation skills Proven ability to interface successfully within all levels of an organization Proven ability to handle high-stress situations with deadlines Strong organizational effectiveness skills; attention to detail Ability to manage multiple key projects with minimal direct supervision A willingness to embrace and drive change throughout an organization How you will thrive and create an impact: Assume ownership and responsibility for data accuracy, completeness, consistency, and integrity of customer master data fields. Own and execute the qualitative coding process to enable the creation of usable customer reporting. Responsible for analyzing and assigning sales reps to new customers. Identifies the segment, region, channel, and prioritization of customer accounts based on in-depth knowledge and research of customer opportunity, customer market segment, and business guidelines. Applies an in-depth understanding of customer needs within the segment and identifies available opportunities and service requirements for both new customers and existing customers. Partner with Sales and Customer Reporting and others to ensure the quality and accuracy of reports and analyses, implementing best practices. Develop business knowledge to effectively anticipate and define opportunities to apply business intelligence and analytics solutions to improve business outcomes including being a subject matter expert on customer data to be a resource to guide and mentor the sales force. Manage, monitor, and provide metrics on customer group coding and rep assignment by various customer segments. Collaborate with business partners to identify and document processes and procedures around customer data and VWR coding. Work with information technology and subject matter experts to understand data quality issues and drive the resolution of discrepancies. Works with large amounts of data and utilizes multiple systems to research and analyze information. Responsible for loading basic customer information, requirements, and internal reporting fields; loads sales rep assignment and customer prioritization into SAP. Researches and resolves complex customer issues including prioritization. Develop logical data models and analysis reports based on business analysis patterns. Develop dashboards, scorecards, and advanced analytics based on business requirements. Acts as subject matter expert for projects including new acquisitions data migration including analysis of legacy files, matching of customer data, and providing a seamless transition to SAP. This includes training on account structure, processes, and procedures. Performs other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

This position requires strong business partnering skills with in-depth finance business acumen, data management, reporting and analysis expertise, influencing and change management skills. The position reports to Manager/Team Lead of Financial Planning & Analysis at Avantor Business Center (ABC) Pune and will have matrix alignment with onshore business partners. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Business Partnering Act as Finance Business Partner for Operations team, understanding the key priorities of business/function and Providing insights with forward-looking analysis and initiate discussions/reviews with business partners to enable them in taking key business decisions. Analyzing trends & providing proactive recommendations to the finance leadership team by highlighting potential business risks & opportunities. Partner with Finance/Operations leadership on ad hoc projects /reporting as per the ongoing business requirements. Assessing the existing KPIs/reports of assigned businesses/functions, identifying the gaps in current process, proposing necessary changes to business partners and playing an active role in implementing the proactive mechanisms in measuring & driving business results. Driving Key Processes Act as Subject Matter Expert (SME) of function/business and support leadership team in driving planning, forecasting, pricing & month end closures processes including but not limited to sales & margin analysis, customer & product analysis etc. Assisting Pune FP&A manager to set up FP&A framework. Working Closely with Finance/Operations leads and provide insights in all the key areas of finance including Revenue, Cost Of Sales, Margins, Opex/Capex & Working Capital. Prepare weekly/monthly Management Review decks for leadership team by highlighting the outliers, collobarating with operations/finance teams in understanding the drivers behind the variances, providing necessary commentaries on the business performance. Actively involve in performance review discussions with Finance/Operations leadership teams and providing necessary suggestions to the leadership team on the way forward approach. Assisting finance leadership in driving the key business-specificglobal initiatives . Operational/Functional Excellence Take a lead in establishing Global Standardized Reporting for various businesses/functions. Closely Working with leadership teams in adopting the ABS practices for finance. Collaborate with other team members, identify & implement process simplifications/ improvements. Adopt the best/standard practices across teams. Prepare necessary process documentation of all the deliverables and periodical review of the existing documentation and making necessary changes to ensure the latest business changes are incorporated. Prepare financial analysis for various what if scenarios and sensitivity analysis in analyzing the business impact. Mentoring Coach and mentor new team members to make them successful in their respective role by assisting them in new transitions, having knowledge sharing sessions etc. QUALIFICATIONS (Education/Training, Experience and Certifications) Masters degree in accounting or finance. CA/ICWAI/CPA/MBA Finance from reputed universities . Minimum 8-10 years of experience in finance and/or accounting related fields, preferably in MNCs Captive Finance Shared Services Organizations/Global Centers. Prior experience in Working with Pharma companies preferred. Six Sigma or Lean training preferred, but not mandatory. A working knowledge of the wide-ranging aspects of the finance such as FP&A, Accounting, Integrated Supply Chain & Costing. Experience in leveraging financial and business systems to monitor business activities and aid in decision making. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Transformation mindset - Open to accept, adopt, absorb the change in way of working, structure, and Content. Comfortable working in a matrix environment with multiple stakeholders. Ability to work with executives, managers, and stakeholders from various regions/functions. Excellent interpersonal, communication, analytical skills; demonstrated leadership abilities, and the ability to manage multiple priorities of the leadership in a highly dynamic & fast paced environment. Ability to explain the business performance with the data. Computer Proficiency with strong ERP knowledge preferably SAP, MS Office, Tableau, Power BI, Alteryx, QlikView, SAC & AFO. Strong affinity with LEAN processes and tools. Strong interpersonal, communication skills. Independent, self-starter, highly motivated.

We are seeking an experienced Business Analyst with a strong background in Qlik Sense , Power BI , and Microsoft Excel to support our data and reporting initiatives. The ideal candidate will play a key role in analyzing business requirements, driving insights through data visualization, and supporting process improvements across departments What were looking for Education: Bachelor's degree in Computer Science , Information Technology , or a related field. Experience: Minimum 6 to 7 years of experience in a Business Analyst or data-driven role. Preferred Qualifications: Proven experience with Qlik Sense and Power BI for building interactive dashboards and visual reports Strong proficiency in MS Excel (advanced formulas, pivot tables, data modeling) Excellent analytical and problem-solving skills with attention to detail Strong communication skills both verbal and writtensuitable for technical and non-technical audiences Experience using JIRA and working in an Agile project management environment is a strong plus Basic to intermediate SQL skills to query and validate data from relational databases Ability to interpret and visualize complex datasets to inform strategic decisions Demonstrated capability to work independently and collaboratively in a cross-functional team How you will thrive and create an impact: Analyze data requirements and collaborate with stakeholders to design intuitive, scalable dashboards and reporting solutions Develop and maintain dashboards in Qlik Sense and Power BI that support key business decisions Interpret business needs and translate them into data models, visualizations, and actionable insights Use SQL to extract and validate data across multiple systems when needed Proactively identify opportunities to streamline business processes through automation and reporting enhancements Partner with business and IT teams to define KPIs, measure performance, and identify trends Assist in Agile ceremonies (e.g., sprint planning, retrospectives) and manage work through JIRA/DEVOPS Document business processes, technical specifications, and training materials as needed Ensure data accuracy, consistency, and security across platforms Provide ad hoc analysis and support across departments as required Interested candidates Kindly share the resume to vikramvarma.ravi@avantorscienes.com