Job
Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Technical Consultant will serve as the key technical integration SME for select clients utilizing Syssero AMS services or project-based work. They will be required to work inside the Syssero framework to provide clients with timely solutions and documentation of solutions as well as work alongside Syssero AMS Leads and other employees to enhance our services with a keen eye towards quality control of their own work. The consultant will be a SME in at least Core Connectors (CCW, CCB, Benefits Connector), document transformation, XSLT, ability to work with partner solutions and follow documentation (ex, HireRight, SSO), within Workday and should be able to balance multiple clients or projects at the same time. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below. Essential Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead the design of integrations from point to point systems as well as holistic interchange services, rendering effective data quality and dependable exchanges of digital information. Identify, assess, and solve complex business problems for integrating the Workday cloud application with external applications across a wide array of Human Capital Management and Financial functional areas, where analysis of situations or data requires an in-depth evaluation of variable factors. Design, build, and support testing of Workday integration code base including Studio, EIB and supporting 3rd party coding. Oversee integration delivery. Manage integration development process. Lead Discovery session with client for each domain specific integration. Ensures timelines and quality of integration is met. Engages with 3rd party vendors as required. Closely follow the strategic direction set by management when establishing Workday project goals. Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary. Help identify process improvements and changes to our methodology based on project experience. Leads or participates in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training. Provides business analysis and requirements gathering skills with proven ability to think outside the box and find simple solutions to complex business problems. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Performs as the lead technical consultant on Workday projects, by demonstrating in-depth knowledge and expertise of integrations in all or a majority of Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Security, Data Conversion, Payroll, etc. Manage relationship with assigned clients as first point of contact Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients Understand the importance of client satisfaction and apply it in the process of servicing the client Determine client needs Display strong consulting skills, handling customer expectations Collaborate with client counterparts to successfully deliver shared objectives. Understands the importance of client satisfaction and applies it in the process of servicing the client. Communicates client feedback to senior team members. Understands and follows internal processes in responding to client needs. Ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral. Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices. Provides status reports to client leadership and internal management. Requirements Workday Experience: SME in at least Studio, Core Connectors (CCW, CCB, Benefits Connector), document transformation, XSLT Education and experience: Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience. Workday Environment Experience: 5+ environments Years of Workday Experience: 3+ years Workday Implementation Experience: 2+ years Workday Experience: Applied experience with partner solutions and follow documentation (ex, HireRight, SSO), Workday Studio as well as work with Web services and 3rd party API’s within Workday Work authorization/security clearance requirements: Must be authorized to work in the United States. Physical demands: Prolonged periods of sitting at a desk and working on a computer. Travel required: <25% travel. Regular travel consists of at minimum two, in-person, all staff events, one of which is required to attend in person. The location of these will vary depending on agenda, number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights. In addition, there may be client-related travel or other Syssero related travel as needed. All arrangements are company paid. What We Bring To The Table Besides all the awesome benefits and perks that we offer – we also take pride in being an employee-owned business with a unique culture that reflects our commitment to transparency and true work-life balance. We have created an environment where employees can thrive both professionally and personally because we also care about you and your families. Embracing diversity and inclusivity, we prioritize a supportive workplace where everyone’s contributions are valued and celebrated. Competitive Base Salary + other commission & bonus Employer-paid medical, dental, and vision benefits 401k match Competitive pay Profit sharing program (PSP) Flexible work time Unlimited PTO and 12 floating holidays 100% remote Annual fixed stipend to purchase what you need for your remote set up $75 per pay period for cell and internet allowance Learning and development plan Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work environment 100% remote Compensation $120,000 - $155,000 annually Affirmative Action/EEO statement Syssero is an equal-opportunity employer. At Syssero, we don’t just accept differences - we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Syssero is based solely on a person's merit and qualifications directly related to professional competence. Syssero does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. It is Syssero's policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company's EEO policy, as well as its affirmative action obligations, includes the full and complete support of the Company, including its Chief Empowerment Officer. Because it's just the right thing to do. We hope you think so, too. Show more Show less
