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Tele Caller Executive

0 - 1 years

0 Lacs

Chandigarh, Chandigarh

Posted:1 month ago| Platform: Indeed logo

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Skills Required

management crm engagement collaboration service communication metrics compensation development collaborative schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller – Visa & Immigration Services Location: Chandigarh, India Key Responsibilities: Outbound Calls: Initiate calls to prospective clients to introduce and promote our visa and immigration services. Inbound Calls: Handle incoming inquiries, provide accurate information, and address client questions or concerns. ​ Lead Management: Identify and qualify leads, maintain detailed records in the CRM system, and follow up as necessary to convert leads into clients. ​ Client Engagement: Build rapport with clients, understand their needs, and provide tailored information to assist in their decision-making process. ​ Collaboration: Work closely with the sales and counseling teams to ensure a cohesive approach to client acquisition and service delivery. Qualifications: Education: Minimum a bachelor's degree. ​ Experience: Prior experience in telecalling, customer service, or sales is preferred. ​ Skills: Excellent verbal communication, active listening, and interpersonal skills. ​ Technical Proficiency: Familiarity with CRM systems and basic computer applications. Attributes: Goal-oriented, persuasive, and capable of handling objections professionally. ​ Performance Metrics: Achieve daily and monthly call and conversion targets. Maintain high levels of client satisfaction and engagement. ​ Compensation and Benefits: Competitive salary with performance-based incentives. ​ Opportunities for professional development and career advancement. Supportive and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹12,144.13 - ₹26,648.76 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: Visa / Immigration: 1 year (Required) Telecaller: 1 year (Required) Language: English (Required) Work Location: In person

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