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WE Excel Software
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Technical Support Executive

Technical Support Executive

WE Excel Software

3 - 5 years

|

3 - 4 Lacs

Chennai, Bengaluru, Jaipur

Posted:2 months ago| Platform:

Apply

Skills Required

Customer Care Customer Support Customer Service Technical Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for desktop and laptop issues. Troubleshoot hardware and software problems using various tools and techniques. Collaborate with internal teams to resolve complex customer complaints. Document customer interactions using CRM software for accurate tracking and reporting. Escalate critical issues to senior technicians when necessary.

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WE Excel Software

WE Excel Software

www.weexcelsoftware.com

Software Development

Los Angeles

50-100 Employees

12 Jobs

Key People

Jane Doe

CEO
John Smith

CTO
Emily Johnson

COO

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