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Teleperformance (TP)
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Technical Support Executive

Technical Support Executive

Teleperformance (TP)

0 - 2 years

4 Lacs

Gurugram, Jaipur

Posted:2 days ago| Platform:

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Skills Required

Communication Skills Customer Service Excellent Communication In English Customer Support Technical Support Technical Support L1

Work Mode

Work from Office

Job Type

Full Time

Job Description

CANDIDATES WITH EXCELLENT COMMUNICATION SKILLS Job Responsibilities: Customer Interaction: Handle inbound and outbound calls in English. Assist customers with their inquiries, complaints, or issues in a professional and courteous manner. Provide accurate and timely information to customers. Problem Resolution: Identify customer issues and provide solutions promptly. Escalate complex problems to the appropriate department. Feedback and Improvement: Gather customer feedback and suggest improvements to enhance customer satisfaction. Participate in team meetings and training sessions for continuous improvement.

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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