Support Specialist - GoDaddy & Norton Products

0.0 - 4.0 years

0 - 4 Lacs

Mohali, Punjab, India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Customer Support Inbound Process Chat Process Rotational Shifts Written Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Handle customer queries over calls and chat Provide accurate product-related information Ensure customer satisfaction and timely issue resolution Maintain clear communication and proper documentation Key Deliverables: Efficient handling of customer interactions Adherence to shift schedules and SLAs Positive customer feedback and satisfaction Immediate issue escalation and follow-up

Linchpin Technologies
Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

837 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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