Posted:1 month ago|
Platform:
Remote
Full Time
Job Description: Order Verification Executive As an Order Verification Executive, my primary responsibility is to ensure the accuracy and authenticity of customer orders before they are processed and dispatched. This involves verifying customer details, confirming product selections, validating payment information, and ensuring that all required criteria are met for a successful order fulfillment. Key Responsibilities: Verify customer orders through phone calls or emails to confirm order details. Cross-check payment status, delivery addresses, and customer identity for fraud prevention. Coordinate with the sales, dispatch, and support teams to ensure smooth order processing. Maintain accurate records of verification calls and outcomes. Follow up with customers if any clarification or correction is needed. Provide excellent customer service during the verification process. Identify and report suspicious or fraudulent orders to the appropriate department.
Sheetal Enterprises
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