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Subhadra Jobs Consultancy
Quality Analyst BPO

Quality Analyst BPO

Subhadra Jobs Consultancy

4 - 9 years

1 - 4 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Quality analyst Quality Audit Call Quality QC Tools Call monitoring Feedback Call audit Call Calibration 7Qc CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Opening for Quality Analyst and QA Team leader as well Minimum 3 years of overall experience in BPO Industry Minimum 1 year as a Quality Analyst in customer service industry / Domestic BPO Experience into E-commerce account will be added advantage Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / Performance improvement 6 days working (1 day rotational off) Graduate from UGC recognized university Candidates should be fluent in English & Hindi communications Candidate should have good Presentation skills Should be good in excel and report preparing Preferred candidate profile : Need Graduate completed candidates. With English and Hindi speaking. Perks and benefits. PF,ESI as per company policy

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Subhadra Jobs Consultancy

www.subhadrajobs.com

Recruitment/Consultancy

Hyderabad

50-100 Employees

8 Jobs

Key People

Anjali Kumar

Founder & CEO
Rahul Verma

Recruitment Manager

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