Posted:2 months ago|
Platform:
Work from Office
Full Time
Role & responsibilities Opening for Quality Analyst and QA Team leader as well Minimum 3 years of overall experience in BPO Industry Minimum 1 year as a Quality Analyst in customer service industry / Domestic BPO Experience into E-commerce account will be added advantage Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / Performance improvement 6 days working (1 day rotational off) Graduate from UGC recognized university Candidates should be fluent in English & Hindi communications Candidate should have good Presentation skills Should be good in excel and report preparing Preferred candidate profile : Need Graduate completed candidates. With English and Hindi speaking. Perks and benefits. PF,ESI as per company policy
Subhadra Jobs Consultancy
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