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National Service Lead – Subscription Business & Digital Transformation

18 - 25 years

40 - 50 Lacs

Gurgaon

Posted:2 months ago| Platform: Naukri logo

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Skills Required

subscription management CRM revenue strategy operational excellence customer retention digital transformation customer experience strategic leadership

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: Seeking a subscription service expert to drive digital transformation in our WaaS model. The ideal candidate will implement CRM, AI-driven automation, and analytics tools to enhance customer experience and service efficiency. Key Responsibilities: Implement automation tools for subscription management and renewals. Leverage AI & data analytics to optimize service performance and retention. Drive scalability and efficiency in subscription operations. Ensure seamless integration of digital tools with customer touchpoints. Requirements: Strong experience in digital transformation and automation in subscription models. Expertise in CRM platforms, AI-driven service solutions, and process automation. Proven track record in enhancing customer engagement through digital tools.

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