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Kotak Mahindra Bank logo

Kotak Mahindra Bank | Customer support | Inbound Voice Process | NOIDA

0 - 3 years

2 - 4 Lacs

Noida

Posted:1 day ago| Platform: Naukri logo

Apply Now

Skills Required

Communication Skills Customer Service Cross Selling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Kotak Mahindra Bank is hiring for 6 months to 3 years Experience in Customer Support/ Inbound Voice Process!! Job Description -Assisting in resolving customer queries. -Contacting potential or existing customers to inform them about a product or service using scripts. -Answering questions about products or the company -Asking questions to understand customer requirements and close sales -Providing information to customers. -Monitoring sales performance. -Closing sales deals. -Keeping a record of calls and relevant details. -Go the "extra mile" to meet sales quota and facilitate future sales -Keep records of calls and sales and note useful information -Make sales or recommendations for products or services that may better suit customer needs -Adhere to all company policies and procedures Preferred candidate profile -Graduate with decent English communication. -Candidate should have a pleasing personality and should be presentable. -Should be dedicated and display integrity. -Willingness to learn with an attitude of continuous improvement. Interested candidates can come to the office directly for Interview Process Please share your resume at mallika.malhotra@kotak.com

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Kotak Mahindra Bank
Kotak Mahindra Bank
www.kotak.com

Banking

Mumbai Maharashtra

10001 Employees

190 Jobs

    Key People

  • Uday Kotak

    Executive Vice Chairman and Managing Director

  • Shanti Ekambaram

    Group President - Consumer Banking

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